cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1300
Views
0
Helpful
5
Replies

Breakout room button missing

ictmaen
Level 1
Level 1

Hi community

I hope someone can help me. According to this site: https://help.webex.com/en-us/nroo6fs/Webex-Meetings-Breakout-Sessions we can use breakout sessions. I installed the latest version of Webex Meetings (4.10) and don't have that button. The button is completely missing (it's not where the 3 dots are). 

 

What am I doing wrong?

 

greetings

5 Replies 5

ictmaen
Level 1
Level 1

Thanx you for the replies. Sadly if it would be this easy I didn't had to ask here.

 

1. I don't have the Menu "Breakout Session"

2. Even if I enable it on scheduling, it's not there.

Meeting.JPG

 greetings

Hi

Maybe I found the problem. On the pricing list, Breakout Session is listed as a feature on the free version. It seems that this will not work with the free version. 

 

greeting

Roray Stewart
Spotlight
Spotlight

It can also be enabled when you schedule a meeting on organisation.webex.com under Scheduling options

 

scheduling_options.PNG

thomas.vidgar
Level 1
Level 1

I think you can find the help you need here, basically the thing is that you need to enable it first, then start it. (a bit weird but that is how it works...)

https://help.webex.com/en-us/nft9foq/Webex-Meetings-Create-Breakout-Sessions

pjrodriguezg
Level 1
Level 1

Hi!
On the menu bar at the top of the interface there's a new option "Breakout Sessions" or in my Spanish interface it's called Grupos (Groups) where you can find the activate Breakout Sessions button.
Then the manage breakout sessions options appears as it's told in the man page you found.

Hope this works for you

Getting Started

Welcome to the Webex Community. This is your home to ask questions, share knowledge, and attend live webinars.