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WebEx Recordings - Cloud vs Local

Kathy N.
VIP
VIP

We need some additional clarification on how meeting recordings can be set for the cloud vs local recordings work.  Currently we don't have automatically record to NBR enabled or permissions for users to record locally but all recordings are saving to the cloud.  We turned on users record locally and did a test meeting but the recording still saved to the cloud.  Then tested with also turning on NBR automatic and having record local but recordings only are available in the cloud. 

 

Is it possible to set it up so the user can choose if the recording is saved on their computer or in the cloud?  If yes, are there settings that need to be made either in the Control Hub or on user accounts to turn this on? 

 

Thank you,



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1 Accepted Solution

Mike Brezicky
Cisco Employee
Cisco Employee
Hello,
Before you start the recording, please check the menu option - Meeting > Recorder Settings - and make sure Record on My Computer is checked.
Please also review the following article for more details on what is recorded locally vs cloud:
https://help.webex.com/en-us/n2awmc0/Enable-Local-Recordings-in-Cisco-Webex-Control-Hub


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View solution in original post

1 Reply 1

Mike Brezicky
Cisco Employee
Cisco Employee
Hello,
Before you start the recording, please check the menu option - Meeting > Recorder Settings - and make sure Record on My Computer is checked.
Please also review the following article for more details on what is recorded locally vs cloud:
https://help.webex.com/en-us/n2awmc0/Enable-Local-Recordings-in-Cisco-Webex-Control-Hub


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