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Cisco Codec Pro dropped Webex call - CallDisconnected(p=291)

akasper
Level 1
Level 1

Hi All,

 

I recently had a Webex call randomly on a Cisco Codec Pro. The room was in the call for about an hour without an issues when the call was dropped without any prompt from the user in room.

I was looking at the Event logs and saw that call was disconnected because of fail_called_site_rejected('Peer not responding'). I'm curious to learn more about this message. Typically we use this codec for Zoom and have never had any issue. I heard from a co-worker that this has happened previously in the past only when on webex call. 


Thanks in advance everyone!

2022-01-19T12:01:02.851-05:00 appl[2751]: MainEvents I: CallDisconnectIndicated(p=291) remoteURI='<removed for privacy>' cause=[fail_called_site_rejected('Peer not responding') 'RemoteRejected']

2022-01-19T12:01:02.851-05:00 appl[2751]: MainEvents I: ActiveSpeakerIndication(c=290,p=1)

2022-01-19T12:01:02.851-05:00 appl[2751]: MainEvents I: ParticipantLeftConference(c=290,p=291)

2022-01-19T12:01:02.854-05:00 appl[2751]: MainEvents I: LayoutUpdated(p=291) output=1 og=3613 c=0

2022-01-19T12:01:02.864-05:00 appl[2751]: MainEvents I: CallDisconnected(p=291) remoteURI='<removed for privacy>' causeToLocal=[fail_called_site_rejected('Peer not responding') 'RemoteRejected'] causeToRemote=[normal('') 'LocalDisconnect']

2022-01-19T12:01:02.902-05:00 appl[2751]: MainEvents I: ConferenceSessionReleased(c=290)

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