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Export Webex app messages

plp_pnlr
Level 1
Level 1

Hi! Is there a way to export chat messages in webex app? may be a bot or admin guide..

It's good also if there is also a way to download all files in a space in one go.

TIA!

3 Replies 3

Fritz_H
VIP Alumni
VIP Alumni

@plp_pnlr 
as far as I know, only the "compliance officer" (see control hub) is able to do this.

But there are several postings in the "ideas and suggestion-forum (https://ciscocollabcustomer.ideas.aha.io/ideas)
to improve that feature. here are some links:
https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-3801
https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-211
https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-2879

I decided to raise TAC case. so aside from Compliance officer, you can use bot for local store chat messages.

https://apphub.webex.com/teams/applications/theta-lake-theta-lake-99572

dtibbe
VIP
VIP

Have a look at the Webex Rest API, speifically the messages endpoint: https://developer.webex.com/docs/api/v1/messages

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