How to save/export Webex Teams chat messages?

[vkupreychuk]

Hello,

Does anybody know if there is a way to export or save chats in Webex Teams? Thank you!

[dtibbe]

I think so, there is a link to a tool that might help, also the compliance officer is mentioned.

The Webex Rest API offers a messages enpoint that may be helpful if you want to build your own application, see https://developer.webex.com/docs/api/v1/messages

[00u1divwzaHIqIhVQ5d7]

Has this question been answered?  I need to capture the chat information for historical purposes.

[lajos.demeter]

There is a good Python tool for that, published at https://github.com/DJF3/Webex-Message-space-archiver 

[Kathy N.]

A compliance officer can be set in Webex Control Hub and they are able to download messages posted in Webex Teams.  Other than that option, there is no way to download and save those messages.  Note that the messages are downloaded as .eml files (individual email files) so each post is a seperate file.  A programmer in our organization was able to take a PowerShell script and update it so it takes details from each message (date/time stamp, To, From, message) and put it in a csv file that can then be opened in Excel and sorted by the date/time stamp so the messages can be easily read in time order.  

This could be an idea for a Product Enhancement Request.  You can post the idea at this link:

https://community.cisco.com/t5/collaboration-ccp-product/idb-p/4595j-ideas-collab-ccp

Please rate all helpful posts.

Thank you,