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iPhone with iOS 15.3.1 -> cannot see shared screen

SaGr
Level 1
Level 1

I'm experiencing a problem on my company iPhone with iOS 15.3.1 installed: I can no longer see the screen shared by the other meeting participants, only their faces. 

 

2 Replies 2

jingjhua
Cisco Employee
Cisco Employee

This is new bug and it fixed at IOS  42.2.1 WebEx meet app version today, you can upgrade to this version and try again

Igor Lukic
Spotlight
Spotlight

Hi @SaGr 

 

what iOS version are you and your users using?

There several reports about this issue and all have in common that iOS version 15.3.1 seems to be affected.

 

Please look at this thread, as this user has done extensive testing:

https://community.cisco.com/t5/webex-meetings-and-webex-app/not-viewing-share-screen-or-video-participants-on-ipad-ios-15-3/m-p/4552824#M7810

According to that post, after updating the Webex Meetings app to the current February release (v42.2.0 (42200.148)), the issue was resolved on iPhone. iPads still seem to be affected.

 

Best regards,

Igor