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Issues in Playing ARF files in Network Recoding Player in Mac OSX Big Sur

kalpesh66in
Level 1
Level 1

Hi All,

 

I am trying to playback some Training recoding files in ARF format through Network recoding Player on my new Mac Book Pro with Mac OSX Big Sur. But Every-time I try to play them I get this error. Some Files for the recoding Player are Damaged. Please re-install the player and try again. I Re-installed the player several time, even downloaded new installer from this link-https://www.webex.com/video-recording.html but problem still the same.

 

Screenshot 2020-12-16 at 7.40.08 PM.png

 

It used to work well with my old Mac Book Pro with Mac OSX Mojave. But On New Mac, even old files are not working.

 

I am not sure if it is issue of installation or compatibility of Network recoding player with Mac OSX Big Sur or something else. 

 

Please help.

 

 

 

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