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My Webex chat is a blank white screen, How do I fix it?

saradpatel
Level 1
Level 1

So My Webex chat isn't working and it's been like this for 3 days, and I've installed the newest Webex. The chat is enabled however, it won't work because I can't see any messages or write any, it is a blank slate. I've asked my friends for help as well but they didn't know how to help. May somebody help me resolve this issue?