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2872
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30
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10
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One click to end the webex

Jacques_
Level 1
Level 1

"Do you want to end the meeting?"  of course I do  

Can you remove this two step process to end a webex? or have an option to enable one click end of meeting.

When clicking the red X should be enough to end the call like zoom and teams does.

Once a meeting is over, there's that 3 to 5 second lag to click the Red X, then the pop up window, click to end again....

I didn't search to see if it's documented elsewhere, but apparently it's building up some internal frustration on usability  

 
 

 

 

10 Replies 10

bigjess
Level 1
Level 1

If you are a participant, the 'command / L' key combination works well. If you are the host however, it is definitely an awkward ending to any call. Would love to have the nuclear button on the WebEx when hosting meetings.

 

BJones22
Level 1
Level 1

There is no reason that this can't be an option that is configurable in settings. It is horrible UX to have to click three times to leave a meeting. Especially when the button moves around. At an absolute minimum the TWO confirmations should be next to the initial action.

You can vote for this here: https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-4741

RedNectar aka Chris Welsh.
Forum Tips: 1. Paste images inline - don't attach. 2. Always mark helpful and correct answers, it helps others find what they need.

Maybe not all users need those extra clicks, but some actually do to avoid closing calls by mistake. Nice request though, to be able to choose the verification or not. Put out a request on it for you

 

idea.JPG

LOL. I love pictures in posts. But perhaps the the URI would have been more usefull! https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-4741

 

RedNectar aka Chris Welsh.
Forum Tips: 1. Paste images inline - don't attach. 2. Always mark helpful and correct answers, it helps others find what they need.

Searched for this solution, I get reminded every time I leave a zoom meeting with one click.  Make the security only apply as a meeting ending warning default for the host, and selectable for all?

WBXAdmin
Level 1
Level 1

It's a new feature designed to prevent co-hosts/hosts from inadvertently ending the meeting when all they intended to do was leave it.

From a usability point of view, it's a bad feature, when you end a meeting;

1) click the X

2) click to chose to end-all or leave

3) click to confirm you're leaving

 

it's 3 clicks....  

Like I said, after almost 2 years of doing this all day long, believe me when I say some users don't need that 3 click thing to end a meeting.

 

Vaijanath Sonvane
VIP Alumni
VIP Alumni

Hi @Jacques_,

This is a safety measure to avoid ending the meeting by mistake clicking on Red X. I don't think this is an issue and there is no way to disable it. If you think that this is necessary and there should be an option to customize it per user then I would recommend to open product enhancement request using below URL:

https://community.cisco.com/t5/collaboration-ccp-product/idb-p/4595j-ideas-collab-ccp 

 

 

Please rate helpful posts and if applicable mark "Accept as a Solution".
Thanks, Vaijanath S.

It's not a safety feature.  After doing webex for  1 1/2 years now all the time, you expect the webex to end after you click that RED X.

 

I can't access the link you provided.

 

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