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Personal Room (PMR)

KirstenM
Spotlight
Spotlight

We have some users who while in an open but locked PMR are not receiving notification that someone is in their Lobby/Waiting room. They will receive an email if the new attendee clicks 'notify host' but do not see them in the Lobby. I've checked in settings but there isn't a setting that would account for this. Any thoughts?

 

Thanks!

1 Accepted Solution

Mike_Brezicky
Cisco Employee
Cisco Employee
Hello,
The normal notification should come from within the meeting - in the participant list.

See here - https://help.webex.com/en-us/kcmxs6/Let-Someone-into-Your-Cisco-Webex-Personal-Room

View solution in original post

2 Replies 2

Mike_Brezicky
Cisco Employee
Cisco Employee
Hello,
The normal notification should come from within the meeting - in the participant list.

See here - https://help.webex.com/en-us/kcmxs6/Let-Someone-into-Your-Cisco-Webex-Personal-Room

Thank you! This turned out to be user error.

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