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"Start a Meeting" not working in the new Webex client (Desktop, windows)

demianb
Level 1
Level 1

Hi All,

 

I've installed the new "Webex Client" in Windows.

 

When I open Webex, in the left panel there is a "Meetings" icon that shows the current calendar day. When I click it, it shows 3 options in the main screen: "Start a Meeting", "Join a Meeting" or "Schedule a Meeting".

The "Start Meeting" option is not working for me. I get an error to start my own meeting. Please check printscreen below. Thanks.

 

webex_error.png

3 Replies 3

Cole Callahan
Cisco Employee
Cisco Employee

Hi @demianb ,

 

Thanks for your post here in the Webex Community. Sorry to see you are having an issue with starting a meeting. Let me ask some of my teammates to see if they can provide assistance. 



Response Signature


demianb
Level 1
Level 1

Hi All, any updates? Can someone from Cisco help? Is there any other official support channel I should use?

sbentley
Level 1
Level 1

Its clear the upgrade system is not working? CISCO support in not albescent.  We are moving to a better supported product. The cost is to high for a small business.  I would look at selling your CISCO Stock.