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Screen freezes constantly during screen sharing

j-stangl
Level 1
Level 1

For several months now, we have been having problems with the screen freezing for participants in our meetings. This has been happening for several months at every meeting as soon as the screen is shared by the host. We often hold 5 - 6 such meetings per week. The participants' audio and video connections are not affected.

If the screen sharing is stopped and restarted, the problem is solved for a few minutes. Our participants take part from different locations but mostly with a good internet connection. So I can't imagine that this is the problem.

Does anyone here have any experience with this or any solutions?

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