Sorry, I was on mute...

[MikeFetzer4]

I hear this far too many times, and would like to pose a design suggestion...make it more obvious that you are on mute!

Perhaps change the color of the background screen to red? Enlarge the mute button when you are on mute? Put the mute button somewhere other than the bottom left portion of the screen? Even after all this time & more frequent usage, this problem still persists.

[MikeFetzer4]

Thanks @RedNectar ! I added one idea (changing the background color) here:

https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-1095

I haven't added the others but if you think I should I can, or feel free to add them yourself. I don't think they said anything about a prize but we could split it

[RedNectar]

Waiting for you to add this to @carowrig suggested community site so I can vote for it! PM me when you add it - your idea is better than the other similar ones.

[carowrig]

That seems like the theme of 2020 sometimes, doesn't it!  Our Webex User community has suggested some great ideas on this topic - check them out and vote, or suggest your own product improvement to make "I think you're on mute" a thing of the past: https://ciscocollabcustomer.ideas.aha.io/ideas/search?utf8=%E2%9C%93&query=mute  We'd love to have your feedback.

Thanks!