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Trouble Receiving Notifications from Jenkins Webex Bot Integration

etlin
Level 1
Level 1

Hello Cisco Community,

I've recently integrated the Jenkins Webex app into my Jenkins pipeline to receive notifications about job status updates. However, I seem to be encountering an issue where I'm not receiving any messages regarding the build starts or completes.

Here's what I've done so far:

1. Installed the Jenkins Webex app from [this link](https://apphub.webex.com/applications/jenkins-8938-85163).
2. Successfully integrated the notification endpoint into my Jenkins pipeline. (Within the 1:1 conversation space with Jenkins bot)
3. Executed a specific Jenkins job, and in the execution console, I found a log message stating:
```
Notifying endpoint with URL 'https://botworkflows.webex.com/embed/run/99602d2e20418fe4e1aaa"
```
4. However, after the build completes, I didn't receive any messages.
5. Upon checking the link 'https://botworkflows.webex.com/embed/run/99602d2e20418fe4e1', I found the message:
```
"Workflow enqueued successfully.",
"status":"queued"
```

Could someone please provide further guidance on how to proceed from this status? I'm unsure why the notifications aren't being sent even though the workflow seems to be enqueued successfully.

Any help or insights would be greatly appreciated. Thank you in advance!

 

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