cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
415
Views
5
Helpful
1
Replies

Using 1080p Webcam

Alan Abhinav
Beginner
Beginner

Hello,

So basically i have a webcam that supports 1080p or 720p but whenever i want to improve the quality of my video it just keeps me at 320p and doesnt let me change..

Is there a way i can change or improve my camera quality...

when ever i want to show my notes or something my video quality is always against and i dont want to share because it will use most of my data. So if i can change my video quality to 1080p or 720p i will have better quality and utilise the full usage of my camera

I am using a phone as a camera from a app called Droidcam

1 Reply 1

Stephanie Knoop (ePlus)
VIP Collaborator VIP Collaborator
VIP Collaborator
Hi,
There are a lot of factors that affect what resolution you can send for video on Webex. While it could be your Droidcam, I doubt it.

1. Has your Webex admin allowed HD video?
2. Does your PC meet the requirements here: https://help.webex.com/en-US/article/fw8u4j/Webex-Video-Support
3. How you are joining the meeting (Webex App, Web based, older devices: https://help.webex.com/en-US/article/nckc1aeb/Webex-App%7C-Video-specifications-for-calls-and-meetings
4. Bandwidth you have available and Internet quality; Webex can downscale your resolution if you are experiencing any network related issues between your PC and the Webex servers.

Response Signature
Getting Started

Welcome to the Webex Community. This is your home to ask questions, share knowledge, and attend live webinars.

Recognize Your Peers