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Webex App show when in a calendar meeting Greyed Out

Frank
Level 1
Level 1

I am trying to get my webex app to show when i am in a meeting based on my outlook calendar like jabber used to behave.

 

When i go to the settings within the Webex app the option is greyed out.

 

Any ideas?

 

Thanks

Frank

6 Replies 6

Harini
Cisco Employee
Cisco Employee

+ 1 
don't even have "Show when in a calendar meeting" option. Not sure why this is the case when it seems to be available to my peers

Cole Callahan
Cisco Employee
Cisco Employee

Screen Shot 2021-09-23 at 2.19.01 PM.png

Hi @Frank ,

Are you saying that the option in the screenshot above is grayed out for you? Are you the IT Admin for your Webex site? 



Response Signature


That is correct.  See attached screen shot.  I am admin for my Webex SiteCapture.PNG

Hi Frank,

     A few other customers have also reported this issue. According to what I've seen as the update from the product management team, this feature is not generally available yet and hence you're unable to turn it on. This option still under monitoring and will be released soon in one of the upcoming versions.

 

Hope this helps!

-Sankar

    

I don't even have "Show when in a calendar meeting" option. Could you help?Screenshot 2023-03-29 at 2.58.45 PM.jpg

I also don't have that option at all.