04-27-2023 09:10 AM
I need to install the Webex Desktop app for a training course.
I went to the Downloads page at https://www.webex.com/downloads.html and selected the Windows 64-bit option for my 64-bit Windows machine which downloaded a webex.exe file. I run the exe and it immediately gives me an error "No Internet Connection check your internet connection and try downloading Webex again". I obviously have an internet connection as it was required to download the executable. What gives? I have tried this on 4 different computers, same result.
Solved! Go to Solution.
04-28-2023 04:37 PM
I believe the normal EXE is just a stub that then downloads and launches the full installer. That may be tripped up by security software agent(s) on your machine or the local network (eg URL inspection / filtering solutions). You can try downloading the full MSI from the admin-focused page.
06-30-2023 12:14 PM
I have the same issue I was able to download and install the MSI but when I go to login it say FAILED TO CONNECT TO SERVER I had scrubbed everything I can find to remove the old client ect ect but cannot get to login.
05-01-2023 10:17 AM
The link you shared to the full MSI download on the admin-focused page worked wonderfully, thank you!
04-28-2023 04:37 PM
I believe the normal EXE is just a stub that then downloads and launches the full installer. That may be tripped up by security software agent(s) on your machine or the local network (eg URL inspection / filtering solutions). You can try downloading the full MSI from the admin-focused page.
05-21-2024 10:43 PM
Hi Jonathan,
Thanks for your help. Your solution helped me to solve my problem. I installed the .msi version and it fixed the problem.
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