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Webex Meetings - Mac, user turns off their camera then it won't let them turn it back on

Roray Stewart
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I have a user that is reporting an issue where if they turn their camera off during a meeting they then can't turn it back on again. Reportedly happens in meeting where they may of chosen to turn the camera off. Call logs look good.

 

They are running:

Webex Meeting application - 40.11.5.11

MacOS - 10.15.7

 

Anyone encountered anything similar or any pointers to what to look at.

 

Thanks

Roray

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