Webex VDI (formaly Webex Teams) - Virtual Background

[Florian Kroessbacher]

I'm Testing the new GA Build from Webex VDI. After Install the Client is working and the Healthcheck is all green.

But if i want to choose the blur feature in the Client it won't be there.

In the Previous Version (3.0.16605.0) this was possible.

Where could i start troubleshooting.

cheers Floh

[kndskelton]

Ever since the past few updates Virtual Background has been an issue for many of us. Sometimes.. even crashing the desktop app. Or not being able to see the participant camera.. but, can when joining from the browser.

We're all waiting for a solution! Would like that solution to include backwards compatibility! (Sorry.. not much help).