Webex Version: 42.3.0.21576 Cant Decrypt Subject Line on Meetings

[alex.gibson]

Hi 

We have just received the update to the new Webex platform Version: 42.3.0.21576.

We have noticed that any meeting that is NOT a webex meeting it cant display the Subject line for that meeting so the user doesnt know what the meeting is about.

Screenshot attached.

Regards

[Krystal K]

i am having the very same issue on only ONE of my devices - thoughts?

 

[rparedez]

Hi @Krystal K,

I spent weeks debugging this with Cisco Support. They were telling my me Webex email did not match my corporate email. They tried multiple times to correct it. 

What I ended up doing was deleting those meetings and remaking them. I only had that issue with meeting I was the owner of, so that helped. 

[Krystal K]

Hii there - this shows for ALL my meetings - new, old, reoccurring - ones i create, ones i am invited to - no luck - but have a case opened with Cisco - hopefully they can figure it out

[rparedez]

I'm having this issue too. 42.10.0.23814

It seems random on when it wants to show the meeting title or not. Seems independent of if the meeting is a webex event. See my image.

@chasrogers - how do I know if I have hybrid calendar activated or not?

[chasrogers]

Did this ever get resolved?

If not, do you have Hybrid Calendar enabled?