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Gianluca Fedele
Beginner

Webex videocentric recording not working

I have videocentric recording activated in site admin.

I am using the version Webex event 40.9.

But when I access my event recording, it opens in standard view, not videocentric.

 

Format of cloud recording is MP4.

I tried with Google Chrome and Safari.

I really don't find what I am doing wrong!

 

Is there a way to know if this event was recorded as videocentric or standard mode?

Or maybe I just have a problem in my browser player.

 

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