01-24-2021 07:09 PM
Currently waiting for my recording that's 48 hours overdue. I used the desktop app to record and last I saw was the pop-up for "Your recording is being prepared..." How likely am I going to receive the recording? Should I consider it lost? Is there a way to recover the file?
01-25-2021 10:31 AM
Have you logged onto your account on the web to download it from there?
05-19-2021 11:38 PM - edited 05-19-2021 11:40 PM
Is there any chance to recover recordings (younger than 30 days) that were saved locally? I recorded a rather long meeting in one file and set the recording to save it locally but unfortunately my computer shut down during the file generating process and now I am not sure whether the file is lost and would like to know of there is any way to recover yesterdays's recording.
01-26-2021 07:48 PM
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