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RICHARD MESSINGER
Rising star

H.323 Endpoint calling to MeetMe Failure

This is new installation where the customer has a couple of QuickSet C20's at remote sites and a 6port MeetMe bridge.

Now we want to add some Polycom endpoints that are H.323 and SIP capable.  SIP maybe a problem in that they are not currently registered to anything.  But I think that I should be able to call from the Polycom using H.323 instead.

I have tested calling into one of my standard units through my VCS-E/VCS-C untis and it seems to work just fine.  According to the FAQ, I should be able to call via H.323 as well.

The error that I get from the Polycom is something like the intermediate network does not support the connection which actually goes through the same routers and firewalls.

Any thoughts?

Customer wants to go live later this week.

Thanks.

3 REPLIES 3
Hoan Mai
Cisco Employee

Richard,

You might want to open a TAC ticketc with the VCS team to look into further on why the connection is failing.

Callway does support calling/called to an H.323 EPs.

Rick Mai

Thanks.

Have a case open with Callway TAC right now.

Was able to get this working by using our Expressway as an interworking transit point.

Works well.