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Dubber

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Cole Callahan
Cisco Employee

dubb-01.pngUse Case Description/Overview
Dubber is a Unified Call Recording and Voice AI solution certified and integrated with Webex® Calling.

Dubber is fully integrated with the Webex Calling platform in the cloud, app, as well as MPP phones. The Dubber solution enables recording of all calls (Internal and PSTN) except emergency calls placed/received on the Webex Calling platform for replay and management. Dubber call recording can be switched on instantly.

Dubber’s recorded conversations provide AI-driven insights and data to fuel dashboards and enrich customer data in applications like Salesforce - helping companies improve sales productivity and customer satisfaction.

Dubber provides:

  • Unlimited scale and storage with full data encryption
  • Record 100% of calls (except emergency calls) from any device, on any device
  • AI-driven insights and alerts
  • Open API and data exporter – easily integrated with Enterprise Apps
  • Compliant Mobile Call Recording
  • Secure and compliant with global privacy and data sovereignty standards
  • Affordable and deployable with a click
  • Real-time search, advanced notifications, alerts, and more

Vertical/Industry Alignment 
Dubber Call Recording has value in many industries, but is broadly used in both the financial and healthcare verticals that have strict compliance requirements.

Webex Environment Alignment
Dubber Call Recording is available with Webex Calling, UCM Cloud, and Webex Meetings. 

How to Purchase 
Dubber is a Cisco SolutionsPlus Partner with their products available on Cisco’s Global Price List.

Contact
For additional information, you may contact Dubber here:  Contact Us - Dubber Call Recording or contact salessupport@dubber.net.

Have questions? Respond to this post and we will respond as soon as we can.

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1 Comment
paulva
Cisco Employee

Congrats to the Dubber team for recently launching Dubber Go, which makes basic Dubber Call Recording available to all Cisco cloud calling (UCM Cloud and Webex Calling) customers as a standard, no-charge feature!  This is another great value-add to Cisco's Webex cloud calling offers.

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