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Problem with Cisco Webex Meetings App 41.1.5.10 - Entry procedure point not found

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Hi, we are using Cisco Webex Meetings App in a Terminal Server Environment (Citrix XenApp).

Some of of our Users have Problems starting a Webex (Error Message: Entry procedure point "avpriv_snprintf" not found in dll "C:\Program Files(x86)\Citrix\ICA Client\avcodec-57.dll".) It's really strange, because we have multiple users on the same XenApp Server but only some getting an Error Message.

 

We figured it was a corrupt user profile so we removed and recreated the profile, but this didn't resolved the issue.

 

Any ideas how to fix that Problem?

 

 

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