Yesterday I hosted a Webex Event. A guest who was supposed to join as a panelist was having trouble joining. They eventually got on to the event as an attendee but I could not promote them to a panelist. All the options were grayed out.
This has happened before. Haven't been able to figure out why.
I believe they were trying to join from a laptop initially. Not certain if they had the Webex app installed or were trying to join from a browser. They finally joined from their smart phone and it worked.
But mainly curious if anyone has encountered not being able to promote an attendee to panelist.
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