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Creating Intelligent Workplaces for the Hybrid Environment

Cisco Employee
Community Live

Creating Intelligent Workplaces for the Hybrid Environment
Live - Thursday, October 8, 2020, at 10am PDT/ 1pm EDT / 7pm Paris

Michelle Emerson-Russell
Director, Workplace Transformation
Verizon Business Group

Arnaud Caigniet
Product Manager, Intelligent Workplace
Cisco Webex

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Organizations worldwide have reexamined what it means to "work" and if remote work is a viable new normal for their employees. Working from home has long been seen as a perk at startups or innovative companies; now, however, it's essential if companies want to keep their doors open in changing times.

Businesses are shifting towards working from home most of the time, coming into the office only for special occasions or for specific reasons like onboarding and getting technology set up. When employees come into the office, organizations need to be ready, which means room planning. They can do so by implementing touchless controls for phones and devices, requiring conference room reservations, and creating safe environments for their employees.


Discussion Topics
• Implementation of a truly safe office environment (ex: the use of Webex Assistant, enforcing additional cleaning efforts)
• Efforts and actions to ensure remote workers feel just as included as those in the office
• How Control Hub is being used for booking, capacity planning, future planning, etc.

About our Panelists


Michelle Emerson-Russell is Managing Director, Workplace Transformation & Collaboration Sales, with global responsibility for Sales and Revenue growth within Verizon’s Advanced Solutions organization.  Michelle moved into this role July 1, 2019.

Previously, Michelle held Director roles for Collaboration Sales for the Americas Large Enterprise and Federal, State, Local and Education segments.  Before coming to Verizon in 2010, Michelle worked as an individual contributor, Solutions Specialist and Market Sales Director for various regional organizations in the Midwest.


Arnaud Caigniet has been a part of Cisco for 10 years. Before focusing his efforts on Intelligent Workplaces, Arnaud led the Webex Desk portfolio.

He has a deep background in engineering, with an MSC in electronics. Arnaud has spent 10 years in R&D as a researcher, developer, and project manager, working in companies like Nokia, Opera Software, France Telecom, and a French startup.


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Cisco Employee

This post has been updated with a copy of the presentation and Recording of the event  

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