In webex events the option to add a background does not appear, only the default ones appear. How can I add one?
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Hi @FabianMoreano86282 ,
Do you know which version of Webex are you using? You can get this info from your Webex site > Webex Events, then in the bar on the left: Support > Downloads and then on the right you'll see the Desktop App Version you are using:
As you can read in the following article, you need to be on Webex 40.8 or higher in order to have the "custom backgrounds"-option:https://help.webex.com/en-us/80jduab/Use-a-Virtual-Background-in-the-Cisco-Webex-Meetings-Suite#id_138414
With Webex 40.8+ you should have the possibility to add your own background image as shown in the screenshot below:Thanks,Goswin
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