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Cisco Community Designated VIP Class of 2020

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Beginner

ce 9.6.4 Personalization Custom wallpaper not working (black screen shown instead)

When uploading a custom .PNG image, the codec output a black image. The web GUI shows the preview thumbnail correctly, as if the custom wallpaper was loaded. With custom wallpaper disabled, the output shows the default CE background.

 

Seen this happening on a DX80 and on a Webex Codec Plus, both on ce 9.6.4

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Beginner

Re: ce 9.6.4 Personalization Custom wallpaper not working (black screen shown instead)

This was actually resolved uploading a .zip file instead.
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