Hi, thanks for letting me join the forum.
I am not hosting a series of meetings that I have been invited to attend. I am just joining them on my Windows 10 64 bit PC (1 year old).
When I use the Webex app to input the meeting details (the number of the meeting) and then the correct password, I get into the meeting and my face is visible. But no one can hear me at all. I can hear everyone else, but no one can hear me. I am not being muted (there is no microphone with a red line through it, so it isn't the host's fault).
I am unable to work out the source of the issue. I went into my Windows 10 settings menu and called up the Microphone settings to see if I was set up there and it seems I am. Besides, I am able to join Zoom and Skype without the same problem occurring. Presumably I would not be heard in those platforms either, if the microphone was not generally set up on my computer. All the tabs say that the microphone is on automatically or is on Yes (apps can access my mike).
Inside the meeting itself I have tried adjusting the microphone and video settings option and nothing doing there either.
What am I doing wrong. Do I have to dial into a meeting too, using my phone? Last time, I did do that and the other attendees could hear me but it was all echoey. So that wasn't any good. I feel as though i am missing out an important stage for others to hear me. Do I just call up the app, input the meeting number and password and that's it? Or do I need to link up another device as well? Perhaps that is what I am doing wrong?
Could anyone help. I am new to all this and really can't figure out what is wrong. I rang the tech guy this afternoon and he couldn't figure it out either, even after we went through a dummy meeting invitation process. I could hear him, he could see me too but all he heard was my voice over the phone from our phone call conversation (or no voice if I muted the phone).
Thanks
