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Beginner

Webex Teams - Font "Bouncing" Between sizes


We have a user that has an issue with when she is going into webex teams on the local machine, the font size is jumping from regular size to large and stays large for the time she is in the application.

We tested this on our citrix environment and the font size was regular. We closed the local version and opened it again and I witness it "Bouncing" From regular to Large and back to regular and then it stayed regular for a short time, then went back to large when she went to another space.

 

I have asked the user to restart the machine when they have time. I will be seeing her again this arvo to reinstall the app if the restart doesn't correct this.

 

has any one else had the same issue

2 REPLIES 2
VIP Advisor

Re: Webex Teams - Font "Bouncing" Between sizes

Does she have a high DPI display and thus possibly display scaling enabled on the OS?

https://www.youtube.com/watch?v=NF210WeR9C8

Anthony Holloway

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Beginner

Re: Webex Teams - Font "Bouncing" Between sizes

Hi there

 

Thanks for your reply, to answer your question, the displays are just regular Dell 22" Monitors

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