2602i does not join 1852i / mobility express

[Sepp1]

Hi,

I'm trying to joing a AIR-CAP2602I-E-K9 to my 1852i with mobility express.

Regarding to https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8_4/b_cisco_mobility_express_8_4/b_Mobility_Express_Deployment_guide_chapter_0100.html 

this should work as subordinate AP (table 2)

The 1852i says:

Unable to get Ap mode in Join request

Join request not accepted: Unsupported AP Model AIR-CAP2602I-E-K9

Join Request Process Failed: Unsupported ap model in join request from

Please can anyone help?

What am I'm missing?

The 1852i has fw 8.6.101.0

Thanks and kind regards

Sepp

[Sathiyanarayanan Ravindran · Accepted solution]

Hi,

Have tried this one https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-3/b_Cisco_Mobility_Express_Deployment_Guide/b_Cisco_Mobility_Express_Deployment_Guide_chapter_0110.html for joining the CAPWAP APs to ME AP?

[Sepp1 · Accepted solution]

Thank you very much indeed for pointing me in this direction!

As I read about the "ap_bundle zip" things became much more clear to me.

It works now!

What I did:

Installing the "ap3g2"-file which was in the controler-image.tar onto the 2602i.

This is actually the "k9w8-mx.153-3.JD16"-version. The "JF8"-Version is not working.

[Leo Laohoo]

Ok, so what is the current firmware version of the ME?
Post the complete output to the following commands:
1. ME: sh sysinfo;
2. ME: sh time

[Sepp1]

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.3.143.0

System Name...................................... 1852_WLAN_Controller_Floating
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.2250
IP Address....................................... 172.30.3.238
Last Reset....................................... 0: unknown

System Up Time................................... 1 days 2 hrs 35 mins 38 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... DE - Germany

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 2

--More-- or (q)uit
Number of Active Clients......................... 11

OUI Classification Failure Count................. 558

Burned-in MAC Address............................ 00:7E:95:CC:4A:A0
Maximum number of APs supported.................. 25
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

---------------------------------------------------
---------------------------------------------------
---------------------------------------------------
(Cisco Controller) >show time

Time............................................. Thu Oct 11 12:19:24 2018

Timezone delta................................... 0:0
Timezone location................................ (GMT +1:00) Amsterdam, Berlin, Rome, Vienna

NTP Servers
NTP Polling Interval......................... 86400

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 0.ciscome.pool.ntp.org Not Synched AUTH DISABLED
2 0 1.ciscome.pool.ntp.org Not Synched AUTH DISABLED
3 0 2.ciscome.pool.ntp.org Not Synched AUTH DISABLED

[Leo Laohoo]

---

@Sepp1 wrote:
Maximum number of APs supported.................. 25

---

How many APs are already joined to the controller?

[Sepp1]

5 including Controller

[servicios@spcinternacional.com]

I have this error in the ap 3802

unable to get ap model in join request

[Leo Laohoo]

What version is the ME running on?