2802i Smartnet Licence

[p.j.jennings]

Hi All

I recently bought a second-hand AP2802I-E-K9 access point. The AP was delivered with Mobility Express firmware (which is fine) but I need to update it.

What Smartnet licence should I buy in order to download the latest ME firmware for this AP model?

Thanks

Phil

[p.j.jennings]

Can anyone help? I'm just after the smartnet part number really.

Cheers

-P

[patoberli]

Normally it's stated in the datasheet of the product, for whatever reason not in this case.
Anyway, it should be the following order number:
CON-SNT-ARAPIEK9
This is for 1 year. Not fully sure if it's specifically for Europe or worldwide.
The description for this should be: Smart Net Total Care, 8x5xNBD (SNT)
NBD stands for Next Business Day. If it's a number, then it's hours (see below).

There are also other variants:
CON-SNTE-ARAPIEK9
Smart Net Total Care, 8x5x4 (SNTP)
CON-SNTP-ARAPIEK9
Smart Net Total Care, 24x7x4 (SNTP)
CON-S2P-ARAPIEK9
Smart Net Total Care, 24x7x2 (S2P)