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867 wireless - missing wlan-ap0 interface

pjiracek
Level 1
Level 1

Hi there,

I have a router 867vae-w-e-k9 which is supposed to include the embedded AP but the interface wlan-ap0 is missing and in CLI service-module wlan-ap0 command is not recognised, so I cannot set up the wireless. The interface Wlan-GigabitEthernet0 is listed. Any ideas?

Thanks

 

18 Replies 18

Leo Laohoo
Hall of Fame
Hall of Fame

Can you post the output to the command "sh run | i unified"?

There is no output. No "unified" in the running-config

Ok, post the complete output to the command "sh invent".

sh invent
NAME: "C867VAE-W-E-K9", DESCR: "C867VAE-W-E-K9 chassis, Hw Serial#: GMK18160096, Hw Revision: 1.0"
PID: C867VAE-W-E-K9    , VID: V01 , SN: GMK18160096

 

Ok, that's weird. 

 

Can you reboot the router and post the entire bootup process?

Hi Leo,

Thanks for your help. I cannot reboot the router at the moment since it's in production and also at remote site.

Are you thinking of a hardware issue?

Yes.  I am suspecting it's a hardware issue.

I managed to get the boot output:

C860VAEW advanced k9 platform with 512 MB of main memory 

 

Readonly ROMMON initialized

... Building directory. Operation may take a while. Hitting Control+C during operation will require router reset.


Booting flash:/c860vaew-advsecurityk9-mz.SPA.155-2.T.bin

IOS Image Load Test 

___________________ 

Digitally Signed Production Software 


boot: Launch entrypt: 0x80800000

Self decompressing the image : ######################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################### [OK]


              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

 

Cisco IOS Software, C860 Software (C860VAEW-ADVSECURITYK9-M), Version 15.5(2)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 25-Mar-15 20:02 by prod_rel_team


flashfs[6]: 468 files, 18 directories
flashfs[6]: 0 orphaned files, 0 orphaned directories
flashfs[6]: Total bytes: 129282048
flashfs[6]: Bytes used: 62201856
flashfs[6]: Bytes available: 67080192
flashfs[6]: flashfs fsck took 58 seconds.
flashfs[6]: Initialization complete.


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco C867VAE-W-E-K9 (revision 1.0) with 385024K/32768K bytes of memory.
Processor board ID GMK18160096
1 DSL controller
1 Ethernet interface
3 FastEthernet interfaces
4 Gigabit Ethernet interfaces
1 ATM interface
1 terminal line
1 Virtual Private Network (VPN) Module
255K bytes of non-volatile configuration memory.
131072K bytes system flash allocated 

 

         --- System Configuration Dialog ---

Would you like to enter the initial configuration dialog? [yes/no]: no



Press RETURN to get started!


*Jun 22 14:24:41.207: PIM: BFD initialization failed

*Jun 22 14:24:43.803: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0  State changed to: Initialized 
*Jun 22 14:24:43.807: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0  State changed to: Enabled 
*Jun 22 14:24:55.315: %LINK-3-UPDOWN: Interface Ethernet0, changed state to down
*Jun 22 14:24:55.315: %LINK-3-UPDOWN: Interface ATM0, changed state to down
*Jun 22 14:24:55.315: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up
*Jun 22 14:24:55.315: %LINK-3-UPDOWN: Interface GigabitEthernet2, changed state to down
*Jun 22 14:24:55.315: %LINEPROTO-5-UPDOWN: Line protocol on Interface Onboard VPN, changed state to up
*Jun 22 14:24:55.775: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
*Jun 22 14:24:56.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet0, changed state to down
*Jun 22 14:24:56.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM0, changed state to down
*Jun 22 14:24:56.991: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2, changed state to down
*Jun 22 14:25:00.379: %SYS-6-STARTUP_CONFIG_IGNORED: System startup configuration is ignored based on the configuration register setting.
*Jun 22 14:25:09.547: %LINK-5-CHANGED: Interface GigabitEthernet2, changed state to administratively down
*Jun 22 14:25:10.543: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C860 Software (C860VAEW-ADVSECURITYK9-M), Version 15.5(2)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 25-Mar-15 20:02 by prod_rel_team
*Jun 22 14:25:10.579: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Jun 22 14:25:10.891: %LINK-5-CHANGED: Interface ATM0, changed state to administratively down
*Jun 22 14:25:10.891: %LINK-5-CHANGED: Interface Ethernet0, changed state to administratively down
*Jun 22 14:25:10.923: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to down
*Jun 22 14:25:10.939: %LINK-3-UPDOWN: Interface FastEthernet1, changed state to down
*Jun 22 14:25:10.951: %LINK-3-UPDOWN: Interface FastEthernet2, changed state to up
*Jun 22 14:25:10.959: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to down
*Jun 22 14:25:10.967: %LINK-3-UPDOWN: Interface GigabitEthernet1, changed state to down
*Jun 22 14:25:11.127: %SYS-6-BOOTTIME: Time taken to reboot after reload =  458 seconds
*Jun 22 14:25:11.923: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down
*Jun 22 14:25:11.939: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1, changed state to up
*Jun 22 14:25:11.951: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet2, changed state to up
*Jun 22 14:25:11.959: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Jun 22 14:25:11.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1, changed state to down
*Jun 22 14:25:11.979: %LINEPROTO-5-UPDOWN: Line protocol on Interface Wlan-GigabitEthernet0, changed state to up
*Jun 22 14:25:12.947: %LINK-3-UPDOWN: Interface FastEthernet1, changed state to up
*Jun 22 14:25:25.559: %Boot second firmware with embedded binary.
*Jun 22 14:25:25.823: %Boot second core firmware
*Jun 22 14:25:40.335: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
*Jun 22 14:25:42.407: %CONTROLLER-5-UPDOWN: Controller VDSL 0, changed state to administratively down
Router>ena
Router#sh ip int brief
Interface                  IP-Address      OK? Method Status                Protocol
ATM0                       unassigned      YES unset  administratively down down    
Ethernet0                  unassigned      YES unset  administratively down down    
FastEthernet0              unassigned      YES unset  down                  down    
FastEthernet1              unassigned      YES unset  up                    up      
FastEthernet2              unassigned      YES unset  up                    up      
GigabitEthernet0           unassigned      YES unset  down                  down    
GigabitEthernet1           unassigned      YES unset  down                  down    
GigabitEthernet2           unassigned      YES unset  administratively down down    
Vlan1                      unassigned      YES unset  up                    up      
Wlan-GigabitEthernet0      unassigned      YES unset  up                    up      
 

 

*Jun 22 14:25:00.379: %SYS-6-STARTUP_CONFIG_IGNORED: System startup configuration is ignored based on the configuration register setting.

WTF.  Can you please post the complete output to the command "sh version"?

I bypassed the startup-config when I rebooted the router.

Here is sh vers:

sh vers
Cisco IOS Software, C860 Software (C860VAEW-ADVSECURITYK9-M), Version 15.5(2)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 25-Mar-15 20:02 by prod_rel_team

ROM: System Bootstrap, Version 15.3(3r)M1, RELEASE SOFTWARE (fc1)

shop-867-01 uptime is 18 hours, 26 minutes
System returned to ROM by bus error at PC 0x82E29270, address 0x1000009 at 14:17:25 PCTime Mon Jun 22 2015
System image file is "flash:c860vaew-advsecurityk9-mz.SPA.155-2.T.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command

 

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco C867VAE-W-E-K9 (revision 1.0) with 385024K/32768K bytes of memory.
Processor board ID GMK18160096
1 DSL controller
1 Ethernet interface
3 FastEthernet interfaces
4 Gigabit Ethernet interfaces
1 ATM interface
1 terminal line
1 Virtual Private Network (VPN) Module
255K bytes of non-volatile configuration memory.
131072K bytes system flash allocated

 

Configuration register is 0x2142 (will be 0x2102 at next reload)

Can you try using an "M" train IOS?

 

And can you post the output to the command "dir"?

I'm not able to get an M train IOS now. Here is the flash content:

dir
Directory of flash:/

    2  -rwx       26217  May 14 2015 13:45:57 +00:00  ap860vae.conf
    3  -rwx      248167  May 15 2015 10:04:46 +00:00  crashinfo_20150515-100446-UTC
    4  -rwx        3111  Dec 10 2014 21:21:35 +00:00  cpconfig-86xW.cfg
    5  -rwx         840  Jun 23 2015 11:49:01 +00:00  vlan.dat
    6  drwx         576  May 14 2015 11:19:20 +00:00  ccpexp
  247  -rwx        2885  May 14 2015 11:25:26 +00:00  home.shtml
  248  -rwx       81309   Apr 2 2015 11:48:19 +00:00  vdsllog.bin
  249  -rwx    45919384  May 12 2015 11:18:09 +00:00  c860vaew-advsecurityk9-mz.SPA.155-2.T.bin
  250  -rwx     6184960  May 14 2015 11:18:53 +00:00  ccpexpressAdmin_3_1_en.tar
  471  -rwx       14363  May 14 2015 14:16:14 +00:00  ccpExpress_ap_express-security_en.shtml.gz
  472  -rwx      209159  May 15 2015 10:11:20 +00:00  crashinfo_20150515-101120-UTC
  473  -rwx      214836  May 15 2015 10:17:52 +00:00  crashinfo_20150515-101752-UTC
  474  -rwx      242342   Jun 9 2015 10:57:20 +00:00  crashinfo_20150609-105720-UTC
  475  -rwx      216024   Jun 9 2015 11:03:51 +00:00  crashinfo_20150609-110351-UTC
  476  -rwx      216505  Jun 10 2015 10:08:13 +00:00  crashinfo_20150610-100813-UTC
  477  -rwx        7370  Jun 15 2015 08:57:09 +00:00  CCP_backup
  478  -rwx      237968  Jun 22 2015 13:21:07 +00:00  crashinfo_20150622-132107-PCTime
  479  -rwx      230517  Jun 22 2015 13:27:39 +00:00  crashinfo_20150622-132739-PCTime
  480  -rwx      210296  Jun 22 2015 13:34:12 +00:00  crashinfo_20150622-133412-PCTime
  481  -rwx      203548  Jun 22 2015 13:40:46 +00:00  crashinfo_20150622-134046-PCTime
  482  -rwx      203211  Jun 22 2015 13:47:19 +00:00  crashinfo_20150622-134719-PCTime
  483  -rwx      216558  Jun 22 2015 13:53:53 +00:00  crashinfo_20150622-135353-PCTime
  484  -rwx      228504  Jun 22 2015 14:00:27 +00:00  crashinfo_20150622-140027-PCTime
  485  -rwx      201787  Jun 22 2015 14:10:30 +00:00  crashinfo_20150622-141030-PCTime
  486  -rwx      210490  Jun 22 2015 14:17:25 +00:00  crashinfo_20150622-141725-PCTime

H0ly sh1t, Batman!

 

That's one @#$%^&*!!-load of crashinfo files!  And you're or someone is OK with that????

 

I'd upgrade/downgrade your IOS from a "T" train to an "M" train and see if that stabilizes the appliance.

Yes, the router crashes after every reboot but when the config is bypassed and then loaded all works OK. I'll try to install an M train IOS and see. Thanks for your help.

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