12-05-2019 01:51 AM - edited 07-05-2021 11:23 AM
I registered 8832 wireless speaker phones to the call manager via a wired connection. I want to set them up to use wireless.
I added the voice vlan to the trunks going to the WLC I configured the calkmanager wireless profile and created a new ssid for voice. I get network busy when I try to place a call.
Do I need to trust the trunks to the WLC and all the access points?
12-05-2019 05:51 AM
some items to check:
if you login ino the WLC, do you see the wireless phone associated?
does it have an ip-address in the voice vlan?
is the access point in local or flexconnect mode ?
(that is where does the voice data comes into the LAN ? at the WLC or at the AP/switch port)
is the phone registered at the call manager ?
NB! the device may use a different MAC address for registration wired vs wireless!
12-05-2019 10:35 AM
if you login ino the WLC, do you see the wireless phone associated? > yes
does it have an ip-address in the voice vlan? > yes
is the access point in local or flexconnect mode ?> local
(that is where does the voice data comes into the LAN ? at the WLC or at the AP/switch port)
is the phone registered at the call manager ? > no, even though the wireless mac address is in the call manager
NB! the device may use a different MAC address for registration wired vs wireless!> the wlc shows a completely different mac address then the wired and wireless mac address on the back of the phone. Which I also added to the call manager.
12-05-2019 11:59 PM
open the phone information screen
Step1 PressSettings.
Step2 SelectSysteminformation.
look for information what the phone will use for registration at the call manager
and look in the logs of the call manager if/what device is rejected
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide