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Beginner

After upgrading 881W router and ap software, web gui changes

    I have a 881W router. I upgraded the   router IOS to c880data-universalk9-mz.153-2.T.bin

and then I upgraded the wireless ap to ap801-k9w7-tar.152-2.JB.tar.  I may have changed a few other settings also.

Before the upgrade, I could access the wireless ap gui  with all of the "normal" access point settings. After the upgrade, I receive the below web page and not sure what happened to the web page with all of the access point settings Anyone know where I took a wrong turn?

Cisco Systems

Accessing Cisco AP801GN-A-K9 "my_ap_name"

Show diagnostic log - display the diagnostic log.
Monitor the router - HTML access to the command line interface at level 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15

Show tech-support - display information commonly needed by tech support.
Extended Ping - Send extended ping commands.
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Hall of Fame Master

After upgrading 881W router and ap software, web gui changes

The v15 is a bit different and that has been an issue in the past.  I guess the question is do you really need to go with v15?  You really don't when your talking about a standalone access point.  Downgrade the AP to v12 and upgrade it again or else just stick with v12.

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

-Scott
*** Please rate helpful posts ***

View solution in original post

14 REPLIES 14
Hall of Fame Community Legend

After upgrading 881W router and ap software, web gui changes

On your AP, can you post the output to the command "dir"?

How did you upgrade the IOS of the AP?  Did you copy the BIN file or did you use the TAR file?

Beginner

After upgrading 881W router and ap software, web gui changes

I ended up using the tftp method in the web browser and I uploaded the ap801-k9w7-tar.152-2.JB.tar  so I guess that is the tar file.  The first time I tried to upgrade it, I just tried to upload the file with the browser, but that did not work for me.

here is the output of dir -

ca_houston_ap#
ca_houston_ap#dir
Directory of flash:/

    2  -rwx        2394  Feb 28 1993 19:00:15 -05:00  config.txt
    3  -rwx           5  Feb 28 1993 19:00:15 -05:00  private-config
  162  drwx         384  Jun 30 2013 09:40:41 -04:00  ap801-k9w7-mx.152-2.JB
    6  -rwx         559  Feb 28 1993 19:00:09 -05:00  env_vars
  153  drwx         192  Dec 31 1969 19:08:42 -05:00  ap801-rcvk9w8-mx
  157  -rwx        2775  Sep 19 2012 12:09:43 -04:00  cpconfig-ap801.cfg
  158  -rwx        2775  Sep 19 2012 12:09:50 -04:00  back_up.txt
    5  -rwx        2072  Feb 28 1993 19:00:15 -05:00  private-multiple-fs

31223808 bytes total (19623424 bytes free)
ca_houston_ap#

Hall of Fame Community Legend

After upgrading 881W router and ap software, web gui changes

Can you try a different browser?

Beginner

After upgrading 881W router and ap software, web gui changes

I just tried Firefox and received the same result. I also tried deleting the temp internet files and that did not do anything either.

Beginner

Re: After upgrading 881W router and ap software, web gui changes

                   I attached a full screen shot of the home page so you can see what I am looking at.

Hall of Fame Community Legend

After upgrading 881W router and ap software, web gui changes

Can you post the output to this command:

dir flash:/ap801-k9w7-mx.152-2.JB/html/

Beginner

Re: After upgrading 881W router and ap software, web gui changes

Here it is -

ca_houston_ap#
ca_houston_ap#dir flash:/ap801-k9w7-mx.152-2.JB/html/
Directory of flash:/ap801-k9w7-mx.152-2.JB/html/

  165  drwx         128  Jun 30 2013 09:40:31 -04:00  level

31223808 bytes total (19623424 bytes free)
ca_houston_ap#

Hall of Fame Community Legend

After upgrading 881W router and ap software, web gui changes

Right.  Just as I suspected.

The HTML files from the TAR file was not extracted properly.

If you can telnet into the AP, use this command instead:  archive download-sw tftp:///ap801-k9w7-tar.152-2.JB.tar

Beginner

Re: After upgrading 881W router and ap software, web gui changes

                   I did the upgrade and still the same result. Here is the result for the dir command -

ca_houston_ap#dir flash:/ap801-k9w7-mx.152-2.JB/html/
Directory of flash:/ap801-k9w7-mx.152-2.JB/html/

  166  drwx         128  Feb 28 1993 19:26:48 -05:00  level

31223808 bytes total (19621376 bytes free)
ca_houston_ap#

There should definitely be more there. I am attaching the upgrade process and you can see that it extracted the files and put it in the directory. I am attaching the config as well.

Do I need to save and reload. I must not be finishing it correctly.

Thanks for all of your help.

Beginner

Re: After upgrading 881W router and ap software, web gui changes

After I looked at the upgrade play by play again, I can see that it did extract a lot of files, but it did not put them in the directory. Do I need to insert a username and password in the upgrade command?

Hall of Fame Community Legend

After upgrading 881W router and ap software, web gui changes

I'm out of ideas.

The only thing I can suggest, by a loooong shot, is to use a different machine.  In that other machine, use different browser:  IE or Chrome or Firefox.

Hall of Fame Master

After upgrading 881W router and ap software, web gui changes

The v15 is a bit different and that has been an issue in the past.  I guess the question is do you really need to go with v15?  You really don't when your talking about a standalone access point.  Downgrade the AP to v12 and upgrade it again or else just stick with v12.

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

-Scott
*** Please rate helpful posts ***

View solution in original post

Beginner

Re: After upgrading 881W router and ap software, web gui changes

Thanks Leo and Scott. You have been awesome help. I need to go to work and take care of some other issues, but I will put the version 12 back on here and go with that. I will post back on the outcome.

Beginner

Re: After upgrading 881W router and ap software, web gui changes

The working answer for my 881w was to upload the latest software for version 12 and the web interface came back and is working fine, but I want to point out that I needed to also do the troubleshooting as suggested by Leo to arrive at that point. Thanks everyone.

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