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Aironet 1100 - Disassociated because sending station is leaving (or has left) BSS

richwilks79
Level 1
Level 1

We have 5 Cisco Aironet 1100 wireless access points and we are having huge problems in the last few days with them disconnecting some mobile barcode scanners that we have.

We have two Aironet's in the top of the factory which work fine and 3 down the bottom which keep kicking the barcode scanners off.  If we use the barcode scanners at the top of the factory they work fine, as soon as we come down to the other 3 WAPs it they keep connecting and disconnecting.

We get the following error in the Event log on the access points...

     Disassociated because sending station is leaving (or has left) BSS

On the barcode scanners we get this message...

     Associating - mdc-ap does no

We've tried changing the channels on all 3 wireless access points but the problem still exists.

Has anyone else experienced anything like this or have a potential solution?  The WAPs are running software version 12.3(8)JEC

Here's an example of an event log on the WAPs...

1Mar 1 18:52:00.901InformationInterface Dot11Radio0, Deauthenticating Station 000b.6c30.0f3a Reason: Disassociated because sending station is leaving (or has left) BSS
2Mar 1 18:50:50.119InformationInterface Dot11Radio0, Station 000b.6c30.0f3a Associated KEY_MGMT[NONE]
3Mar 1 18:50:29.293InformationInterface Dot11Radio0, Deauthenticating Station 000b.6c30.0f3a Reason: Disassociated because sending station is leaving (or has left) BSS
4Mar 1 18:50:13.385InformationInterface Dot11Radio0, Station 000b.6c30.0f3a Associated KEY_MGMT[NONE]
5Mar 1 18:49:57.678InformationInterface Dot11Radio0, Deauthenticating Station 000b.6c30.0f3a Reason: Disassociated because sending station is leaving (or has left) BSS
6Mar 1 18:48:53.857InformationInterface Dot11Radio0, Station 000b.6c30.0f3a Associated KEY_MGMT[NONE]
7Mar 1 18:48:36.075InformationInterface Dot11Radio0, Deauthenticating Station 000b.6c30.0f3a Reason: Disassociated because sending station is leaving (or has left) BSS
8Mar 1 18:48:16.708InformationInterface Dot11Radio0, Station 000b.6c30.0f3a Associated KEY_MGMT[NONE]
9Mar 1 18:48:07.608InformationInterface Dot11Radio0, Deauthenticating Station 000b.6c2c.5c1c Reason: Disassociated because sending station is leaving (or has left) BSS
10Mar 1 18:46:36.565InformationInterface Dot11Radio0, Station a06c.eceb.a86c Associated KEY_MGMT[NONE]
11Mar 1 18:46:29.609InformationInterface Dot11Radio0, Deauthenticating Station a06c.eceb.a86c Reason: Disassociated because sending station is leaving (or has left) BSS
12Mar 1 18:40:53.948InformationInterface Dot11Radio0, Deauthenticating Station 0021.6a12.6c6e Reason: Disassociated because sending station is leaving (or has left) BSS
13Mar 1 18:39:12.569InformationInterface Dot11Radio0, Station 6420.0c7c.5243 Reassociated KEY_MGMT[NONE]
14Mar 1 18:37:32.875InformationInterface Dot11Radio0, Station a06c.eceb.a86c Associated KEY_MGMT[NONE]
15Mar 1 18:37:26.046InformationInterface Dot11Radio0, Deauthenticating Station a06c.eceb.a86c Reason: Disassociated because sending station is leaving (or has left) BSS
16Mar 1 18:28:09.842InformationInterface Dot11Radio0, Station a06c.eceb.a86c Associated KEY_MGMT[NONE]
17Mar 1 18:28:03.149InformationInterface Dot11Radio0, Deauthenticating Station a06c.eceb.a86c Reason: Disassociated because sending station is leaving (or has left) BSS
18Mar 1 18:26:46.614InformationInterface Dot11Radio0, Deauthenticating Station 000b.6c30.0f3a Reason: Disassociated because sending station is leaving (or has left) BSS
19Mar 1 18:26:22.016InformationInterface Dot11Radio0, Station HelpingHand111 0021.6a12.6c6e Reassociated KEY_MGMT[NONE]
20Mar 1 18:26:10.881InformationInterface Dot11Radio0, Station 000b.6c30.0f3a Reassociated KEY_MGMT[NONE]

3 Replies 3

Justin DeVaughn
Level 1
Level 1

I wish I could reply with an answer but I can't.  I can only reinforce the validity of this issue by saying the same thing is happening to me.  Does anyone have any advice on how to troubleshoot?

In my environment, it is not RF scanners but cell phones.

So, did you mean that because of Cell Phone ?

Same issue here as well, although scanners stay connected but laptops and cell phones disconnect

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