08-14-2020 02:17 PM - edited 07-05-2021 12:24 PM
Hello,
I recently upgraded my 1830 AP to version 8.10.130.0. After completing, I am experiencing the following:
1. LED indicator changes Green->Red->Amber repeatedly
2. No access points are listed in the Access Points table in Wireless Settings. And subsequently, the Preferred Master is not there either
3. the Wifi SSID is there and broadcasting with devices being able to connect. However, No clients are shown.
I only have the one AP currently but hope to join a second once I get the primary stable.
Would welcome your guidance. thanks.
08-18-2020 07:31 AM
08-21-2020 12:43 PM
Thank you for responding. I was able to submit a TAC and have been working with them. After correcting some IP info, we learned that the region may have been changed during the upgrade. Unfortunately, it looks like we may have to proceed with a factory reset.
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