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Beginner

Aironet 2802i and WLC 3504

Hello,

 

1. I am trying to configure 2802i using WLC3504. I connected the access point to the PoE port on the controller. I can see the access point mac id and the connected port number in Wireless-> Access points -> Direct APs.

But when I go to WLANs - > Advanced - > AP groups -> <My group> -> APs I don't see the access point there to add to the group. 

Are there any extra steps that have to be performed here to see the AP?

2. I tried connecting the access point to using DB9 to RS232 serial cable (Speed: 9600, Data: 8 bits, parity: none, stop bits: 1bit, Flow control: none). The connection is established, but I don't see any prints from the access point. 

 

Can someone please help me with this?

 

Thank you,

Sai.

13 REPLIES 13

Re: Aironet 2802i and WLC 3504

I never work before with a 3504 but. if the AP is joined to WLC then you can check in default group and see if the AP is there.

Beginner

Re: Aironet 2802i and WLC 3504

Daniel,

 

Thank you for your early response, I did check in the default group too and I didn't see the AP there.

 

Thank you,

Kishore.

Re: Aironet 2802i and WLC 3504

Ok.

Can you go by CLI in you wlc and share the output this commands:

show ap summary

show version

show sysinfo

show time

show coutry

 

Highlighted
Beginner

Re: Aironet 2802i and WLC 3504

Daniel,

 

 

(Cisco Controller) >show ap summary

Number of APs.................................... 0

Global AP User Name.............................. Not Configured
Global AP Dot1x User Name........................ Not Configured


(Cisco Controller) >show version

Incorrect usage. Use the '?' or <TAB> key to list commands.


(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Build Info....................................... Engineering Special
Product Version.................................. 8.5.140.0
RTOS Version..................................... 8.5.140.0
Bootloader Version............................... 8.5.103.0
Emergency Image Version.......................... 8.5.103.0

OUI File Last Update Time........................ N/A
Build Type....................................... DATA + WPS

System Name...................................... WLC3504
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.2427
Redundancy Mode.................................. Disabled
IP Address....................................... 192.168.1.10
IPv6 Address..................................... ::
Last Reset....................................... Cold reset due to PLL_DC_OK
System Up Time................................... 0 days 1 hrs 29 mins 6 secs
System Timezone Location......................... (GMT -8:00) Pacific Time (US and Canada)

--More-- or (q)uit
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... US - United States
Operating Environment............................ Commercial (10 to 35 C)
Internal Temp Alarm Limits....................... -10 to 80 C
Internal Temperature............................. +71 C
Mgig Temp Alarm Limits........................... -10 to 78 C
Mgig Temperature................................. +58 C
External Temp Alarm Limits....................... -10 to 71 C
External Temperature............................. +50 C
Fan Status....................................... OK
Fan Speed Mode................................... Disable

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 2
Number of Active Clients......................... 0

OUI Classification Failure Count................. 0

Memory Current Usage............................. 34
Memory Average Usage............................. 34

--More-- or (q)uit
CPU Current Usage................................ 0
CPU Average Usage................................ 0

Flash Type....................................... Compact Flash Card
Flash Size....................................... 1073741824

Burned-in MAC Address............................ CC:70:ED:15:AA:30
Maximum number of APs supported.................. 150
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2
Licensing Type................................... RTU

 

(Cisco Controller) >show time

Time............................................. Mon Jul 29 16:07:07 2019

Timezone delta................................... 0:0
Timezone location................................ (GMT -8:00) Pacific Time (US and Canada)

NTP Servers
NTP Version.................................. 3
NTP Polling Interval......................... 86400

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ---------------------------------------------------------------------

 

(Cisco Controller) >show country


Configured Country............................. US - United States
Configured Country Codes
US - United States............................. 802.11a Indoor,Outdoor / 802.11b / 802.11g

 

Re: Aironet 2802i and WLC 3504

Hi @Sai2258 

 

Ok it looks that the AP is not joined to the WLC. Can you share now the output of show version on your AP?

another question, what ip address has the AP?

Beginner

Re: Aironet 2802i and WLC 3504

Daniel,

 

As I mentioned in my original question,

2. I tried connecting the access point to using DB9 to RS232 serial cable (Speed: 9600, Data: 8 bits, parity: none, stop bits: 1bit, Flow control: none). The connection is established, but I don't see any prints from the access point. 

the AP model is AIR-AP2802I-A-K9 V03 It has the default software in it.

 

I see repetitive DHCP discover packets and CDP packets from the AP mac address in Wireshark. I am assuming it did not receive any IP yet.

 

Thank you,

Sai.

Re: Aironet 2802i and WLC 3504

What terminal software are u using?

Beginner

Re: Aironet 2802i and WLC 3504

Daniel, 

I am using TeraTerm, I can see prints from WLC 3504 using same software.

 

Thank you, 

Sai. 

Hall of Fame Community Legend

Re: Aironet 2802i and WLC 3504

WLC is not configured with NTP and I suspect that the time and date of the controller is incorrect.
Also, the AP does not know the controller because it doesn't have an IP address.
VIP Advocate

Re: Aironet 2802i and WLC 3504

As Leo writes, plus make sure you have accepted the License Terms on the WLC.
Beginner

Re: Aironet 2802i and WLC 3504

@Leo Laohoo, The time and date of the controller are set manually, it is same as my PCs time with few seconds gap.


(Cisco Controller) >show time

Time............................................. Thu Aug 1 10:45:24 2019

Timezone delta................................... 0:0
Timezone location................................ (GMT -8:00) Pacific Time (US and Canada)

NTP Servers
NTP Version.................................. 3
NTP Polling Interval......................... 86400

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ---------------------------------------------------------------------

 

@patoberli, I checked the licenses

(Cisco Controller) >show license all

Feature name: ap_count
License type: Evaluation
License Eula: Not Accepted
Evaluation total period: 12 weeks 6 days
Evaluation period left: 89 days
License state: Active, Not-In-Use
License Nodelocked: Yes
RTU License Count: 150


==================================
Total available count : 150
Total inuse count : 0

 

I changed the serial cable and able to see the prints from access points now. But still, I am having a hard time connecting the access point to the WLC.

 

@Daniel Ordóñez Floresbelow is the output of show version of the AP

 

AP683B.7822.9738 uptime is 0 days, 0 hours, 35 minutes
Last reload time : Tue Jul 30 01:30:25 UTC 2019
Last reload reason : AP Type Changed from ME to CAPWAP

memory. -AP2802I-A-K9 ARMv7 Processor rev 1 (v7l) with 1028584/664872K bytes of--More--
Processor board ID FJC2327M1FQ
AP Running Image : 8.5.131.0
Primary Boot Image : 8.5.131.0
Backup Boot Image : 8.5.140.0
2 Gigabit Ethernet interfaces
2 802.11 Radios
Radio Driver version : 9.0.5.5-W8964
Radio FW version : 9.1.8.1
NSS FW version : 2.4.24

Base ethernet MAC Address : 68:3B:78:22:97:38
Part Number : 0-000000-00
PCA Assembly Number : 800-105672-01
PCA Revision Number : A0
PCB Serial Number : FOC23240JW0
Top Assembly Part Number : 800-105672-01
Top Assembly Serial Number : FJC2327M1FQ
Top Revision Number : A0
Product/Model Number : AIR-AP2802I-A-K9

 

Thank you,

Sai

Re: Aironet 2802i and WLC 3504

First, you need to accept de License.

Second... the AP and your WLC are in the same network? If the AP are not getting IP  Address try to configure it manually.

 

capwap ap ip address x.x.x.x  x.x.x.x

capwap ap ip default-gateway x.x.x.x

 

capwap ap primary-base <WLC-sysname> <IP-address>

 

Beginner

Re: Aironet 2802i and WLC 3504

I am able to connect and use the AP. @Daniel Ordóñez Flores@patoberli and @Leo Laohoo thank you for your help.

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