AP 1832 can't join to Wireless Controller 2554

[thbinhvdc]

I have problems: Access Point can't join to Wireless Controller

[*07/07/2019 08:25:21.0000] CAPWAP State: DTLS Setup
[*07/07/2019 08:25:21.0000] DTLS connection created sucessfully local_ip: 192.168.1.138 local_port: 5248 peer_ip: 192.168.1.10 peer_port: 5246
[*07/07/2019 08:26:18.0322] Wait DTLS timer has expired
[*07/07/2019 08:26:18.0322] Dtls session establishment failed
[*07/07/2019 08:26:18.0322] dtls_disconnect: ERROR shutting down dtls connection ...
[*07/07/2019 08:26:18.0322]
[*07/07/2019 08:26:18.0322]
[*07/07/2019 08:26:18.0322] CAPWAP State: DTLS Teardown
[*07/07/2019 08:26:18.0422] [DP] Deleting capwap datapath
[*07/07/2019 08:26:18.0422] CAPWAP data tunnel delete from forwarding succeeded
[*07/07/2019 08:26:22.7807] DTLS session cleanup completed. Restarting capwap state machine.
[*07/07/2019 08:26:22.7807] Previous CAPWAP state was DTLS Setup,numOfCapwapDiscoveryResp = 1.
[*07/07/2019 08:26:22.7807] Starting Discovery.

[marce1000]

 - Check current software version installed on the controller and whether it supports this AP model.

 M.

[Leo Laohoo]

Post the complete output to the following commands:
1. WLC: sh sysyinfo;
2. WLC: sh time; &
3. AP: sh version

[thbinhvdc]

Tks for you reply.

WLC:

show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.110.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 1.0.0
Firmware Version................................. PIC 16.0

Build Type....................................... DATA + WPS

System Name...................................... iConnect
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 192.168.1.10
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 0 days 0 hrs 45 mins 38 secs
System Timezone Location......................... (GMT -1:00) Azores
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... TH - Thailand
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +35 C
External Temperature............................. +43 C
Fan Status....................................... 4500 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ 64:D8:14:DB:65:C0
Maximum number of APs supported.................. 75
System Nas-Id.................................... iConnect
WLC MIC Certificate Types........................ SHA1

3. AP: sh version

This product contains some software licensed under the
"GNU Lesser General Public License, version 2.1" provided
with ABSOLUTELY NO WARRANTY under the terms of "GNU Lesser
General Public License, version 2.1", available here:
http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html

Cisco AP Software, (ap1g4), [wnbu-vmw-lnx-02:/san/BUILD/workspace/83MR4_Repost_Cheetah_CCO/label/corsica]
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Mon Jun 4 23:03:21 PDT 2018

ROM: Bootstrap program is U-Boot boot loader
BOOTLDR: U-Boot boot loader Version 31

f1-ap1 uptime is 0 days, 1 hours, 09 minutes
Last reload time : Sun Jul 7 08:51:26 UTC 2019
Last reload reason : Factory Reset

cisco AIR-AP1832I-H-K9 ARMv7 Processor rev 0 (v7l) with 967420/759568K bytes of memory.
Processor board ID KWC224809TD
AP Running Image : 8.3.143.0
Primary Boot Image : 8.3.143.0
Backup Boot Image : 0.0.0.0
2 Gigabit Ethernet interfaces
2 802.11 Radios
Radio FW version : c5d79906494f60ee03674c0779e5c30b
NSS FW version : NSS.AK.1.0.c10-00017-E_custC-1.67978.1

Base ethernet MAC Address : 70:18:A7:C4:54:28
Part Number : 0-0000-00
PCA Assembly Number : 074-104313-03
PCA Revision Number : 01
PCB Serial Number : KWC224809TD
Top Assembly Part Number : 074-104313-03
Top Assembly Serial Number : KWC224809TD
Top Revision Number : A0
Product/Model Number : AIR-AP1832I-H-K9

Best Regards

[Leo Laohoo · Accepted solution]

---

@thbinhvdc wrote:

Product Version.................................. 8.0.110.0

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Upgrade the firmware of the controller. 

Firmware support for the 1832 AP is 8.1.122.X and the controller is currently running 8.0.110.0.

[thbinhvdc]

I upgraded and resolved this problem