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AP(AIR-AP1832I-E-K9) not joining with Controller AIR-CT5520-K9

midlajnp1
Level 1
Level 1

Dear All,

 

My access point 1832I didn't join with the controller 5520,

 

I have connected 9 Aps all of them got the same result.

 

I attached here the error message and version information for both AP and Controller.

 

Please can anyone has the solution for this issue, please let me know. Thanks

 

 

1 Reply 1

Hi @midlajnp1 

 

According to Cisco Compatibility Matrix, you need to upgrade your WLC at least at 8.1.122.

 

Please check (Table 6) https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

 

Espero que la información haya sido útil y si no tienes más preguntas recuerda cerrar el topic, seleccionando la respuesta como "Respuesta correcta"
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