AP AIR-CAP702W can't join cisco WLC 2504

[Solanin19]

Hello everyone,

My 3 air-ap1815w-E can join the wlc 2504 controller without problem, but not my air-CAP702W.
the log from the CAP702W:

------------------------------------------------------------------------------------------------------

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

Not in Bound state.

*Mar  1 01:01:35.459: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.

*Mar  1 01:01:45.575: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 192.168.15.105, mask 255.255.255.0, hostname APf0b2.e5c4.6610

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

-----------------------------------------------------------

wlc interface for the AP management : 192.168.15.254

dhcp pool: 192.168.15.0

So the ap can get an ip from the pool, and can ping the correct interface but can not discover it.

My guess is that the version on my WLC (8.5.131.0) can not support the cap702w-E (https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html) 

If i am correct i have to change every CAP702W-E by a AP1815 or is there an another solution ?

[Kasun Bandara]

Hi,

according to compatibility sheet (https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.pdf) 700 series supports with 8.5.131.0 after 15.3(3)JF7 AP OS. as i see you have autonomous ready Hardware SKU AP (AIR-CAP702W). in this case check the OS type is autonomous or LWAPP. you need LWAPP (https://software.cisco.com/download/home/286250957/type/280775090/release/15.3.3-JI1) OS to join with WLC. in that case you may need to reimage AP with LWAPP OS.

good luck

[Solanin19]

the air-cap702w seems already with the lwapp os type:

Cisco IOS Software, C702 Software (ap1g1-RCVK9W8-M), Version 15.3(3)JBB, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2015 by Cisco Systems, Inc.

Compiled Mon 04-May-15 15:20 by prod_rel_team

ROM: Bootstrap program is C702 boot loader

BOOTLDR: C702 Boot Loader (ap1g1-BOOT-M) Version 15.2(4)JB5m, RELEASE SOFTWARE (fc2)

APf0b2.e5c4.6610 uptime is 4 hours, 11 minutes

System returned to ROM by power-on

System image file is "flash:/ap1g1-rcvk9w8-mx/ap1g1-rcvk9w8-mx"

Last reload reason:

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-CAP702W-E-K9 (MIPS74k) processor (revision 02) with 86016K/45056K bytes of memory.

Processor board ID KWC192701IR

MIPS74k CPU at 560Mhz, revision number 0x0000

Last reset from power-on

LWAPP image version 8.1.102.0

1 Gigabit Ethernet interface

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: F0:B2:E5:C4:66:10

Part Number                          : 74-12289-02

PCA Assembly Number                  : 000-00000-00

PCA Revision Number                  :

PCB Serial Number                    : KWC192701IR

Top Assembly Part Number             : 000-00000-00

Top Assembly Serial Number           : KWC192701IR

Top Revision Number                  : A0

Product/Model Number                 : AIR-CAP702W-E-K9

Configuration register is 0xF

[Kasun Bandara]

can you try with LWAPP recovery image in download section?

[Solanin19]

i tried the recovery cisco image as you suggested

APf0b2.e5c4.6610#show version

Cisco IOS Software, C702 Software (ap1g1-RCVK9W8-M), Version 15.3(3)JI1, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2018 by Cisco Systems, Inc.

Compiled Fri 17-Aug-18 00:01 by prod_rel_team

ROM: Bootstrap program is C702 boot loader

BOOTLDR: C702 Boot Loader (ap1g1-BOOT-M) Version 15.2(4)JB5m, RELEASE SOFTWARE (fc2)

APf0b2.e5c4.6610 uptime is 3 minutes

System returned to ROM by power-on

System image file is "flash:/ap1g1-rcvk9w8-mx/ap1g1-rcvk9w8-mx"

Last reload reason:

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

 --More--

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.25agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-CAP702W-E-K9 (MIPS74k) processor (revision 02) with 86016K/45056K bytes of memory.

Processor board ID KWC192701IR

MIPS74k CPU at 560Mhz, revision number 0x0000

Last reset from power-on

LWAPP image version 8.8.100.0

1 Gigabit Ethernet interface

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: F0:B2:E5:C4:66:10

Part Number                          : 74-12289-02

PCB Serial Number                    : KWC192701IR

Top Assembly Part Number             : 000-00000-00

Top Assembly Serial Number           : KWC192701IR

Top Revision Number                  : A0

Product/Model Number                 : AIR-CAP702W-E-K9

Configuration register is 0x

Same result:

Mar  1 00:01:07.831: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 192.168.15.197, mask 255.255.255.0, hostname APf0b2.e5c4.6610

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar  1 00:01:28.299: %CDP_PD-4-POWER_OK: Full power - INJECTOR_CONFIGURED_ON_SOURCE inline power source

Not in Bound state.

*Mar  1 00:02:08.191: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.

*Mar  1 00:02:18.315: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 192.168.15.198, mask 255.255.255.0, hostname APf0b2.e5c4.6610

[Kasun Bandara]

can you try setting WLC map manually in AP. also use LWAPP image for this. not the recovery.

command - "capwap ap controller ip address <ip_address>"

[Solanin19]

I have tried the image recovery and the manual configuration for wlc on the ap nothing changed. 

[Kasun Bandara]

Can you send small diagram of your setup? With device models. Also can you grt debug of wlc?

[Solanin19]

I join the schema and the log

[Solanin19]

I joined the log and the schema.

[Kasun Bandara]

how about the WLC debug at same time?

[Kasun Bandara]

sorry i seen it later

[Kasun Bandara]

Hi,
what is the OS version of wlc

[Solanin19]

8.5.131.0