Re: Hi,

MichaelSicklinger · ‎03-06-2017

Hi all,

I have that problem, that the AP does not join to WLC after the priming process.

I get the following error logs:

*Mar 3 20:40:20.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 172.31.31.155 peer_port: 5246

*Mar 3 20:40:20.655: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 172.31.31.155 peer_port: 5246

*Mar 3 20:40:20.655: %CAPWAP-5-SENDJOIN: sending Join Request to 172.31.31.155

*Mar 3 20:40:25.655: %CAPWAP-5-SENDJOIN: sending Join Request to 172.31.31.155

*Mar 3 20:40:26.347: %DTLS-5-ALERT: Received WARNING : Close notify alert from 172.31.31.155

*Mar 3 20:40:26.347: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 172.31.31.155:5246

*Mar 3 20:40:26.519: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down

*Mar 3 20:40:26.527: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Mar 3 20:40:27.519: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Mar 3 20:40:27.547: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up

*Mar 3 20:40:27.555: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down

*Mar 3 20:40:27.563: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset

*Mar 3 20:40:28.547: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up

*Mar 3 20:40:28.555: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

*Mar 3 20:40:28.607: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Mar 3 20:40:29.607: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

*Mar 3 20:40:36.515: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

Does anybody had the same problem and can help me?

Best Regards,

Michael

Sandeep Choudhary · ‎03-06-2017

paste the output of these commands:

sh sysinfo from WLC

sh version from AP

Regards

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MichaelSicklinger · ‎03-06-2017

Here is the sh version from AP:

sh version on AP:

AP-KNA-VWG-01>show version

Cisco IOS Software, C2700 Software (AP3G2-K9W8-M), Version 15.3(3)JA10, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Compiled Tue 23-Aug-16 02:04 by prod_rel_team

ROM: Bootstrap program is C2700 boot loader

BOOTLDR: C2700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.2(4)JB5m, RELEASE SOF TWARE (fc2)

AP-KNA-VWG-01 uptime is 15 hours, 40 minutes

System returned to ROM by power-on

System image file is "flash:/ap3g2-k9w8-mx.153-3.JA10/ap3g2-k9w8-xx.153-3.JA10"

Last reload reason:

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

--More--

*Mar 6 10:25:12.663: %CAPWAP-5-SENagree to comply with applicable laws and regu lations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

cisco AIR-AP2702I-UXK9 (PowerPC) processor (revision A0) with 376814K/134656K by tes of memory.

Processor board ID FCW2028N9CV

PowerPC CPU at 800Mhz, revision number 0x2151

Last reset from power-on

LWAPP image version 8.0.140.0

Access Point Type: World Mode

1 Gigabit Ethernet interface

2 802.11 Radios

32K bytes ding Join Request to 172.31.31.155

*Mar 6 10:25:13.599: %DTLS-5-ALERT: Received WARNING : Close notify alert from 172.31.31.155

*Mar 6 10:25:13.of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:F6:63:5B:A8:6C

Part Number : 73-15824-03

PCA Assembly Number : 000-00000-00

PCA Revision Number :

PCB Serial Number : FOC2027128J

Top Assembly Part Number : 068-100395-01

Top Assembly Serial Number : FCW2028N9CV

Top Revision Number : A0

Product/Model Number 599: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Al ert to 172.31.31.155:5246 : AIR-AP2702I-UXK9

Configuration register is 0xF

AP-KNA-VWG-01>

Sandeep Choudhary · ‎03-06-2017

1. Check the time on WLC

2. If its having mesh image then add mac address of AP to wlc.

if still fails then paste the complete bootup process here from AP console.

Regards

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MichaelSicklinger · ‎03-06-2017

Here is a overview from WLC:

MichaelSicklinger · ‎03-06-2017

Hi,

i will provide you de outputs asap.

Thx!

MichaelSicklinger · ‎03-06-2017

Hi,

here is the bootprocess of the affected AP

Sandeep Choudhary · ‎03-06-2017

it must be related to Regulatory related issue.

did you primed the AP ?

also paste the output of dir or dir flash: from AP.

Regards

MichaelSicklinger · ‎03-06-2017

Here the output for dir:

Directory of flash:/

2 -rwx 282 Jan 1 1970 00:18:38 +00:00 info

3 drwx 2176 Mar 3 2017 22:03:21 +00:00 ap3g2-k9w8-mx.153-3.JA10

4 -rwx 0 Mar 1 1993 00:00:59 +00:00 config.txt

5 -rwx 72855 Mar 5 2017 17:37:13 +00:00 event.log

38 drwx 576 Jan 1 1970 00:18:34 +00:00 ap3g2-rcvk9w8-mx

6 -rwx 965 Mar 5 2017 17:35:02 +00:00 lwapp_mm_mwar_hash.cfg

7 drwx 320 Mar 4 2017 16:19:09 +00:00 configs

8 -rwx 74 Mar 5 2017 17:35:00 +00:00 capwap-saved-config

76 -rwx 64 Mar 5 2017 17:37:07 +00:00 sensord_CSPRNG0

9 -rwx 50224 Mar 1 1993 00:02:34 +00:00 lwapp_non_apspecific_reap.cfg

10 -rwx 280 Mar 5 2017 17:35:01 +00:00 lwapp_officeextend.cfg

11 -rwx 74 Mar 5 2017 17:37:00 +00:00 capwap-saved-config-bak

80 -rwx 64 Mar 5 2017 17:37:07 +00:00 sensord_CSPRNG1

14 -rwx 235 Mar 6 2017 15:01:50 +00:00 env_vars

13 -rwx 95008 Mar 1 1993 00:02:34 +00:00 lwapp_reap.cfg

15 -rwx 0 Mar 4 2017 16:12:41 +00:00 ce

16 -rwx 12312 Mar 6 2017 15:01:50 +00:00 private-multiple-fs

17 -rwx 64960 Mar 5 2017 07:28:52 +00:00 event.capwap

19 -rwx 95008 Mar 5 2017 18:11:33 +00:00 lwapp_reap.cfg.bak

Sandeep Choudhary · ‎03-06-2017

check these posts:

https://supportforums.cisco.com/discussion/12707491/nightmare-unprimed-access-points

https://supportforums.cisco.com/discussion/12740226/ux-ap-join-issue-invalid-license-configuration-request

Regards

Dont forget to rate helpful posts

MichaelSicklinger · ‎03-08-2017

Hi,

thanks for the links.

I´ll test it and answer if it worked.

Ariel.heredia · ‎10-11-2018

Hello @MichaelSicklinger,

Did you Find a solution for this?, I have the exact same problem everytime I prime a 2700 AP.

The workaround (Stupid One) that I've found is:

1st Prime the AP

2nd Factory Reset the AP with Mode Button

3rd The AP will Register to WLC "Primed", But It shows Like this: ap priming.PNG

When I errase all the config via CLI/WLC, the ap will register, then after been primed It will not register again.

AP does not join after priming