AP1142 wont connect WLC 2504

[linuxwiz54]

WLC 2504 firmware 8.0.140 I have 2 AP 1) 1702i....working 2) 1142 unable to join the WLC

Any suggestion?

[Leo Laohoo]

Post the complete output to the following commands: 

1. WLC:  sh sysinfo; 
2. WLC:  sh time;
3. AP:  sh version; and
4. AP:  sh ip interface brief

[linuxwiz54]

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.140.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

Build Type....................................... DATA + WPS

System Name...................................... WLC2504
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 10.10.10.2
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 25 days 23 hrs 43 mins 54 secs
System Timezone Location......................... (GMT -6:00) Central Time (US and Canada)
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... US - United States
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +27 C
External Temperature............................. +31 C
Fan Status....................................... 3200 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 2
Number of Active Clients......................... 13

Burned-in MAC Address............................
Maximum number of APs supported.................. 75
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

(Cisco Controller) >show time

Time............................................. Fri Apr 7 21:07:03 2017

Timezone delta................................... 0:0
Timezone location................................ (GMT -6:00) Central Time (US and Canada)

NTP Servers
NTP Polling Interval......................... 3600

Index NTP Key Index NTP Server NTP Msg Auth Status
------- ----------------------------------------------------------------------------------

AP2#sh ver
Cisco IOS Software, C1140 Software (C1140-K9W7-M), Version 15.3(3)JB, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 29-Apr-15 17:37 by prod_rel_team

ROM: Bootstrap program is C1140 boot loader
BOOTLDR: C1140 Boot Loader (C1140-BOOT-M) Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)

AP2 uptime is 1 day, 6 hours, 26 minutes
System returned to ROM by power-on
System image file is "flash:/c1140-k9w7-mx.153-3.JB/c1140-k9w7-xx.153-3.JB"
Last reload reason:

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-AP1142N-A-K9 (PowerPC405ex) processor (revision A0) with 98294K/32768K bytes of memory.
Processor board ID FTX1640K2X1
PowerPC405ex CPU at 586Mhz, revision number 0x147E
Last reset from power-on
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address:
Part Number : 73-12836-05
PCA Assembly Number : 800-33767-05
PCA Revision Number : A0
PCB Serial Number : FOC1634CY77
Top Assembly Part Number : 800-33775-04
Top Assembly Serial Number :
Top Revision Number : A0
Product/Model Number : AIR-LAP1142N-A-K9

Configuration register is 0xF

AP2#sh ip int br
Interface IP-Address OK? Method Status Protocol
BVI1 10.10.10.100 YES DHCP up up
Dot11Radio0 unassigned YES NVRAM administratively down down
Dot11Radio1 unassigned YES NVRAM administratively down down
GigabitEthernet0 unassigned YES NVRAM up up

Interesting stuff is AP2 time is way way way off.

[Leo Laohoo]

Interesting stuff is AP2 time is way way way off.

I was about to say that there is no NTP configured on the WLC and this could be a possibility that the controller has the wrong time and date.  

Kindly configure NTP on the controller and reboot the AP.

[linuxwiz54]

Question can I make WLC 2504 as NTP server.

Nevermind I think I answered my own question I will have to setup NTP master on the router.

[Leo Laohoo]

I will have to setup NTP master on the router.

Correct.  Point the WLC to the router for NTP synch.

[linuxwiz54]

I have setup the WLC and AP to NTP server but the AP will not join to WLC....Any ideas.

[Scott Fella · Accepted solution]

Your AP has an autonomous code: C1140-K9W7-M and that is why it's not joining. You need to download a lightweight image and convert the AP to lightweight.

Understanding AP image:

https://supportforums.cisco.com/document/77131/understanding-access-point-os-images

Conversion:

https://www.google.com/amp/s/mrncciew.com/2012/10/20/lightweight-to-autonomous-conversion/amp/

Hope that helps.... Leo should of caught that as he has links to all the conversation processes:)

-Scott 

*** Please rate helpful posts *** 

[Leo Laohoo]

Leo should of caught that

Hahaha ... 

Yeah, completely missed that.  :(

[linuxwiz54]

I update the firmware how do I update the "Boot loader" to the newest version.

Cisco IOS Software, C1140 Software (C1140-K9W8-M), Version 15.3(3)JA10, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Tue 23-Aug-16 03:15 by prod_rel_team

ROM: Bootstrap program is C1140 boot loader
BOOTLDR: C1140 Boot Loader (C1140-BOOT-M) Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)

AEK-AP2 uptime is 17 hours, 5 minutes
System returned to ROM by reload
System image file is "flash:/c1140-k9w8-mx.153-3.JA10/c1140-k9w8-xx.153-3.JA10"
Last reload reason:

[Leo Laohoo]

No need to update the boot loader of the AP.

[linuxwiz54]

Thank you Scott, I didn't even notice, I had autonomous code until you pointed it out, you are a genius.

Loaded the latest code 1140-rcvk9w8-tar.152-2.JB and AP Join the WLC

[linuxwiz54]

I fixed the time to match with WLC