Cisco 2802e Not Broadcasting SSID

johnmike · ‎08-27-2018

I am trying to deploy a 2802e AP in my home network...it currently on my network, has an IP address and is pingable. The AP is running 8.5.0 Mobility Express code.....however when it boots up the CiscoAirProvision AP does not show up in my list of APs on my wireless devices. I suspect that the problem is that the SSID is not broadcasting...any suggestions on what the problem may be?

Thank You

John

rasmus.elmholt · ‎08-27-2018

Take a look at the log if you have console access to the device.
Could be a registration issue or a PoE issue

johnmike · ‎08-27-2018

Hi....when I console into the device I get the cisco controller> prompt
however when I SSH into the AP I get the prompt 'AP00300040004>...the AP
prompt is an example only.

Thank You

rasmus.elmholt · ‎08-27-2018

The AP and Controller are piggybagged on top of each other. When the AP boots up you will have serial to the AP and then minutes later when the Controller comes up the serial session is hooked on the the controller instead.

Could you share a show loggin from the AP(when you SSH into it)?

johnmike · ‎08-27-2018

Thank you for the reply...I don't have access to the AP right now...I will
provide the 'show login' data this evening and add to this thread.

patoberli · ‎08-27-2018

Can you also post a full boot log of the AP while having a console cable attached and reload of the device?

johnmike · ‎08-27-2018

(Cisco Controller) >¦
BootROM - 1.78
Booting from SPI flash, Secure mode
BootROM: RSA Public key verification PASSED
BootROM: CSK block signature verification PASSED
BootROM: Boot header signature verification PASSED
BootROM: Box ID verification PASSED
BootROM: JTAG is disabled

General initialization - Version: 1.0.0
Detected Device ID 6920
Master bootloder version 1.6
High speed PHY - Version: 2.0
BoardId = 0x21board SerDes lanes topology details:
| Lane # | Speed|    Type     |
------------------------------|
|   1    | 0   | SGMII1     |
|   2    | 5   | PCIe1      |
|   4    | 5   | PCIe2      |
|   5    | 0   | SGMII2     |
-------------------------------
:** Link is Gen1, check the EP capability
PCIe, Idx 1: Link upgraded to Gen2 based on client cpabilities
:** Link is Gen1, check the EP capability
PCIe, Idx 2: Link upgraded to Gen2 based on client cpabilities
High speed PHY - Ended Successfully
DDR4 Training Sequence - Ver TIP-0.23.(Sublib 0.8)0
DDR4 Training Sequence - Switching XBAR Window to FastPath Window
DDR4 Training Sequence - Ended Successfully
BootROM: Image checksum verification PASSED
BootROM: Boot image signature verification PASSED

____ _
/ ___|(_) ___   ___ ___
| |    | |/ __| / __|/ _ \
| |___ | |\__ \| (__| (_) |
\____||_||___/ \___|\___/
         _   _     ____              _
        | | | |   | __ ) ___   ___ | |_
        | | | |___| _ \ / _ \ / _ \| __|
        | |_| |___| |_) | (_) | (_) | |_
         \___/    |____/ \___/ \___/ \__|
** LOADER **

U-Boot 2013.01-g7a7330d (Mar 24 2016 - 18:15:30) Marvell version: 2015_T2.0p10

Board: Barbados-2K
SoC:   MV88F6920 Rev A1
       running 2 CPUs
CPU:   ARM Cortex A9 MPCore (Rev 1) LE
       CPU 0
       CPU    @ 1800 [MHz]
       L2     @ 900 [MHz]
       TClock @ 250 [MHz]
       DDR4    @ 900 [MHz]
       DDR4 32 Bit Width,FastPath Memory Access, DLB Enabled, ECC Disabled
DRAM: 1 GiB
NAND: 256 MiB
SF: Detected N25Q32A with page size 64 KiB, total 4 MiB
PCI-e 1 (IF 0 - bus 0) Root Complex Interface, Detected Link X1, GEN 2.0
PCI-e 2 (IF 1 - bus 1) Root Complex Interface, Detected Link X1, GEN 2.0

Map:   Code:                    0x3fede000:0x3ffadc28
       BSS:                     0x3ffef640
       Stack:                   0x3f9cdf20
       Heap:                    0x3f9ce000:0x3fede000
       U-Boot Environment:      0x00100000:0x00110000 (SPI)

Board configuration:
| port | Interface | PHY address |
|--------|------------|--------------|
| egiga1 |   SGMII    |     0x01     |
| egiga2 |   SGMII    |     0x00     |
Net:   , egiga1, egiga2 [PRIME]
Hit ESC key to stop autoboot: 0
Creating 1 MTD partitions on "nand0":
0x000000200000-0x000010000000 : "mtd=2"
UBI: attaching mtd1 to ubi0
UBI: physical eraseblock size:   131072 bytes (128 KiB)
UBI: logical eraseblock size:    126976 bytes
UBI: smallest flash I/O unit:    2048
UBI: VID header offset:          2048 (aligned 2048)
UBI: data offset:                4096
UBI: attached mtd1 to ubi0
UBI: MTD device name:            "mtd=2"
UBI: MTD device size:            254 MiB
UBI: number of good PEBs:        2024
UBI: number of bad PEBs:         8
UBI: max. allowed volumes:       128
UBI: wear-leveling threshold:    4096
UBI: number of internal volumes: 1
UBI: number of user volumes:     8
UBI: available PEBs:             0
UBI: total number of reserved PEBs: 2024
UBI: number of PEBs reserved for bad PEB handling: 20
UBI: max/mean erase counter: 34/17
UBIFS: mounted UBI device 0, volume 0, name "part1"
UBIFS: mounted read-only
UBIFS: file system size:   65646592 bytes (64108 KiB, 62 MiB, 517 LEBs)
UBIFS: journal size:       8888320 bytes (8680 KiB, 8 MiB, 70 LEBs)
UBIFS: media format:       w4/r0 (latest is w4/r0)
UBIFS: default compressor: LZO
UBIFS: reserved for root: 0 bytes (0 KiB)
Loading file 'part1/part.bin' to addr 0x02000000 with size 41750761 (0x027d10e9)...
Done
SF: Detected N25Q32A with page size 64 KiB, total 4 MiB
Checking image signing.
This could take up to 40 seconds. Please wait...
Image signing verification success, continue to run...
## Booting kernel from Legacy Image at 02000000 ...
   Image Name:   Barbados Firmware Image
   Created:      2016-08-03   3:09:32 UTC
   Image Type:   ARM Linux Multi-File Image (uncompressed)
   Data Size:    41749753 Bytes = 39.8 MiB
   Load Address: 00008000
   Entry Point: 00008000
   Contents:
      Image 0: 4046088 Bytes = 3.9 MiB
      Image 1: 37688138 Bytes = 35.9 MiB
      Image 2: 15509 Bytes = 15.1 KiB
   Verifying Checksum ... OK
## Loading init Ramdisk from multi component Legacy Image at 02000000 ...
## Flattened Device Tree from multi component Image at 02000000
   Booting using the fdt at 0x047cd0a4
   Loading Multi-File Image ... OK
OK
   Loading Device Tree to 00ff9000, end 00fffc94 ... OK

   Starting Device Tree update ('fdt_skip_update' = no)

Limit DDR size at 3GB due to power of 2 requirement of Address decoding
Updating device tree successful

Starting kernel ...

[01/01/1970 00:00:12.4600] Built 1 zonelists in Zone order, mobility grouping on. Total pages: 260096
[01/01/1970 00:00:12.5600] Memory: 993380K/1048576K available (5608K kernel code, 363K rwdata, 2444K rodata, 347K init, 473K bss, 55196K reserved, 0K highmem)
[01/01/1970 00:00:12.7300] CPU1: Booted secondary processor
[01/01/1970 00:00:12.8000] buginf tty flushing thread started, ttyport=bf0e5c00
[01/01/1970 00:00:13.0000] m25p80 spi1.0: found n25q032a, expected n25q032
[01/01/1970 00:00:13.3600] i2c i2c-0: of_i2c: modalias failure on /soc/internal-regs/i2c@11000/chan2
[01/01/1970 00:00:14.5000] UBI warning: print_rsvd_warning: cannot reserve enough PEBs for bad PEB handling, reserved 20, need 32
[*01/01/1970 00:00:14.6706] buginf() enabled.

Welcome to Cisco.

Usage of this device is governed by Cisco's End User License Agreement,
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This product contains some software licensed under the
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This product contains some software licensed under the
"GNU Lesser General Public License, version 2.1" provided
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This product contains some software licensed under the
"GNU General Public License, version 3" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, Version 3", available here:
http://www.gnu.org/licenses/gpl.html.

[*01/01/1970 00:00:14.6921] Made it into bootsh: Aug 2 2016 19:23:56
[*01/01/1970 00:00:14.7023] bootsh build T-2d1c1ce438f2cb0c719147574ed938c13b0c6a4a-g2d1c1ce4-vipendya
init started: BusyBox v1.20.2 (2016-08-02 18:42:43 PDT)

User Access Verification
Username: [*01/01/1970 00:00:20.4157]
[*01/01/1970 00:00:20.4157]
[*01/01/1970 00:00:20.4157]
[*01/01/1970 00:00:20.4157]
[*01/01/1970 00:00:20.4157] Authenticating ACT2 ID:AP2800
[*01/01/1970 00:00:20.4157] Authenticating SN:FDO20301XBL
[*01/01/1970 00:00:20.4161]
[*01/01/1970 00:00:20.4161] (ACT2Boot) Hardware is Cisco (c) authentic :-)
[*01/01/1970 00:00:20.4161]
[*07/26/2016 23:59:59.0055] Last reload time: Aug 26 11:48:09 2018
[*08/26/2018 11:48:09.0001] Setting system time Sun Aug 26 11:48:09 UTC [08/26/2018 11:48:09.5200] PCI: enabling device 0000:00:02.0 (0140 -> 0143)
2018
[*08/26/2018 11:48:09.1586] Active version: 8.3.102.0
[*08/26/2018 11:48:09.1596] Backup version: 0.0.0.0
[*08/26/2018 11:48:09.5083] device wired0 entered promiscuous mode
[*08/26/2018 11:48:10.8245] 0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;
[*08/26/2018 11:48:15.8753] Firmware download complete
[08/26/2018 11:48:16.0200] PCI: enabling device 0000:00:03.0 (0140 -> 0143)
[*08/26/2018 11:48:17.3219] 0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;0;
[*08/26/2018 11:48:21.5669] Firmware download complete
[*08/26/2018 11:48:22.0018] ifconfig: SIOCGIFFLAGS: No such device
[*08/26/2018 11:48:22.1119] Initializing NSS Firmware
[08/26/2018 11:48:25.2300] Disabling lock debugging due to kernel taint
[*08/26/2018 11:48:25.2455] stil[08/26/2018 11:48:25.3300] stile module dp init successfully
e_lm_ft_barbados[08/26/2018 11:48:25.4100] NBAR Label:BLD_MCP_DEV_LATEST_20150424_123021 : module licenseNBAR VERSION: 'Copyright (c) module build date: Apr 22 2016 at 10:39:48
2014-2015 by cisco Systems, Inc.' taints kernel.
[*08/26/2018 11:48:28.5253]
[*08/26/2018 11:48:28.5285] boot 15 build T-2d1c1ce438f2cb0c719147574ed938c13b0c6a4a-g2d1c1ce4-vipendya board barbados mac 00:81:C4:6C:AF:28
[*08/26/2018 11:48:28.5310] Module: act2_driver .text=0x7f000000        data=0x7f000770        bss=0x7f000a04
[*08/26/2018 11:48:28.5310] Module: aptrace .text=0x7f004000        data=0x7f0088e0        bss=0x7f008ae8
[*08/26/2018 11:48:28.5310] Module: ap8x .text=0x7f00e000        data=0x7f0b6bd4        bss=0x7f0bc498
[*08/26/2018 11:48:28.5310] Module: mv_nss_api .text=0x7f28a000        data=0x7f2d8c78        bss=0x7f2da088
[*08/26/2018 11:48:28.5310] Module: proclikefs .text=0x7f2e9000        data=        bss=0x7f2e9b80
[*08/26/2018 11:48:28.5310] Module: stile_lm_ft .text=        data=        bss=
[*08/26/2018 11:48:28.5310] Module: stile_lm_dp .text=        data=        bss=
[*08/26/2018 11:48:28.5310] Module: mtdoops .text=0x7fb6e000        data=0x7fb6ee34        bss=0x7fb6efa8
[*08/26/2018 11:48:28.5310] Module: ansi_cprng .text=0x7fb73000        data=0x7fb738bc        bss=0x7fb73af8
[*08/26/2018 11:48:28.5310] Module: crc_itu_t .text=0x7fb77000        data=        bss=
[*08/26/2018 11:48:28.5311] Module: lowmemorykiller .text=0x7fb7b[08/26/2018 11:48:29.8200] wired0 emac 2: link up
000        data=[08/26/2018 11:48:29.8900] wired0: link up
0x7fb7b2f4        bss=0x7fb7b4a0
[*08/26/2018 11:48:28.5311] Module: rng_core .text=0x7fb7f000        data=0x7fb7f818        bss=0x7fb7f9d8
[*08/26/2018 11:48:28.5311] Module: udf .text=0x7fb83000        data=0x7fb92fac        bss=0x7fb93128
[*08/26/2018 11:48:28.6525] Last reload reason : 0: unknown
[*08/26/2018 11:48:51.1481] Create symlink /dev/mic_cert result 0
[*08/26/2018 11:48:51.1481] Loading certificates from storage...
[*08/26/2018 11:48:51.1542] SKU to radio FW
[*08/26/2018 11:48:51.1906] Generating key, this may take a while...
[*08/26/2018 11:48:55.6893] Public key portion is:
[*08/26/2018 11:48:55.6893] ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQCOSMl5f+k/s5ixPLi2LrCCLe+OyyeBLJAlIaniodpyj229LEJiyq8CpLFUITfgvQ6K4EmafsnrNQAQcxgXX3+Iv4VQSBrQdVdLr2PcFCtbKUfRoAY4+R2RdzdKzaz4pq/S4j8D+DEDWLmfk3V3U9nB71Nazvf0wVu18lLbrMy2w82UV/OAFzsONZA7sQs9Qa5vlP61TGbficXLAKDhOx4JXmbx8z/88O1ONfBCs4CU6UbjNjSyB39zvleTeMTfMp05MsSFG3XxBk1kGAMf2cWRChsXk8Zf5C2PnN0rv/FMwOHwY6wPqJyS4VCUwGy85iILy0Bxk6E1JYum4VrMEvLX root@m0081C46CAF28
[*08/26/2018 11:48:55.6893] Fingerprint: md5 81:7d:dc:09:e1:7a:b3:b7:3b:06:07:70:29:e4:5b:aa
[*08/26/2018 11:48:55.7790] gzip -dc /etc/wcp.usermodule.template.gz | sed -e 's/__TX_POWER_XOR_5G_FILE__/\/radio_fw\/X5.csv/g' -e 's/__EVM_POWER_XOR_5G_FILE__/\/radio_fw\/EVM_X5.csv/g' -e 's/__TX_POWER_2G_FILE__/\/radio_fw\/R2.csv/g' -e 's/__TX_POWER_5G_FILE__/\/radio_fw\/R5.csv/g' -e 's/__EVM_POWER_2G_FILE__/\/radio_fw\/EVM_2.csv/g' -e 's/__EVM_POWER_5G_FILE__/\/radio_fw\/EVM_5.csv/g' -e 's/__DOMAIN_2G__/0/g' -e 's/__DOMAIN_5G__/41/g' -e 's/__PRODUCT_ID__/AIR-AP2802E-B-K9/g' -e 's/__AP_TYPE__/55/g' -e 's/__WIRELESS_MAC__/84:3D:C6:B1:56:40/g' -e 's/__WIRED_MAC__/00:81:C4:6C:AF:28/g' -e 's/__WIRED1_MAC__/00:81:C4:6C:AF:28/g' | DMALLOC_OPTIONS=debug=0x4e48503,inter=1000,log=/tmp/wcp.dmalloc.log,limit=40000000 wcpd &
[*08/26/2018 11:48:55.8798] Password for 'jabruzze' changed
[*08/26/2018 11:48:57.3872] Stopped Radio 0
[*08/26/2018 11:48:58.0138] Stopped Radio 1
[*08/26/2018 11:48:59.0740] DOT11_DRV[0]: set_channel Channel set to 1
[*08/26/2018 11:48:59.6530] Radio0 not started, not enough POE power
[*08/26/2018 11:48:59.6658] DOT11_DRV[0]: set_channel Channel set to 1
[*08/26/2018 11:49:00.2398] ethernet_port wired0, ip 192.168.1.47, netmask 255.255.255.0, gw 192.168.1.1, mtu 1500, bcast 192.168.1.255, dns1 208.67.222.222, vid 0, static_ip_failover false, dhcp_vlan_failover false
[*08/26/2018 11:49:00.8656] DOT11_DRV[1]: set_channel Channel set to 36
[*08/26/2018 11:49:01.4995] Radio1 not started, not enough POE power
[*08/26/2018 11:49:01.5124] DOT11_DRV[1]: set_channel Channel set to 36
[*08/26/2018 11:49:05.6662] waiting for POE negotiation to complete
[*08/26/2018 11:49:05.6662]
[*08/26/2018 11:49:10.6667] waiting for POE negotiation to complete
[*08/26/2018 11:49:10.6667]
[*08/26/2018 11:49:15.6671] waiting for POE negotiation to complete
[*08/26/2018 11:49:15.6671]
[*08/26/2018 11:49:16.4794] chatter: tohost_virtual :: ToHost: device 'virtual' went down
[*08/26/2018 11:49:16.5294] chatter: tohost_vlan0 :: ToHost: device 'vlan0' went down
[*08/26/2018 11:49:16.5694] chatter: tohost_vlan1 :: ToHost: device 'vlan1' went down
[*08/26/2018 11:49:16.6094] chatter: tohost_vlan2 :: ToHost: device 'vlan2' went down
[*08/26/2018 11:49:16.6394] chatter: tohost_vlan3 :: ToHost: device 'vlan3' went down
[*08/26/2018 11:49:16.6794] chatter: tohost_vlan4 :: ToHost: device 'vlan4' went down
[*08/26/2018 11:49:16.7193] chatter: tohost_vlan5 :: ToHost: device 'vlan5' went down
[*08/26/2018 11:49:16.7593] chatter: tohost_vlan6 :: ToHost: device 'vlan6' went down
[*08/26/2018 11:49:16.7993] chatter: tohost_vlan7 :: ToHost: device 'vlan7' went down
[*08/26/2018 11:49:16.8493] chatter: tohost_vlan8 :: ToHost: device 'vlan8' went down
[*08/26/2018 11:49:16.8793] chatter: tohost_vlan9 :: ToHost: device 'vlan9' went down
[*08/26/2018 11:49:16.9298] chatter: tohost_vlan10 :: ToHost: device 'vlan10' went down
[*08/26/2018 11:49:16.9794] chatter: tohost_vlan11 :: ToHost: device 'vlan11' went down
[*08/26/2018 11:49:17.0194] c
Cryptographic library self-test....
Testing SHA1 Short Message 1
Testing SHA256 Short Message 1
SHA1 POST PASSED
passed!

XML config selected
Validating XML configuration
Cisco is a trademark of Cisco Systems, Inc.
Software Copyright Cisco Systems, Inc. All rights reserved.

Cisco AireOS Version 8.3.102.0
Initializing OS Services: ok
Initializing Serial Services: ok
Initializing Network Services: ok
Starting SSHD: ok
Starting Statistics Service: ok
Starting ARP Services: ok
Starting Trap Manager: ok
Starting Network Interface Management Services: ok
Starting System Services: ok
Starting SNMP services: ok
Starting Fastpath Hardware Acceleration: ok
Starting Switching Services: ok
Starting QoS Services: ok
Starting Policy Manager: ok
Starting Data Transport Link Layer: ok
Starting Access Control List Services: ok
Starting System Interfaces: ok
Starting Client Troubleshooting Service: ok
Starting Certificate Database: ok
Starting VPN Services: ok
Starting Management Frame Protection: ok
Starting DNS Services: ok
Starting LWAPP: ok
Starting CAPWAP: ok
Starting LOCP: ok
Starting Security Services: ok
Starting Policy Manager: ok
Starting Authentication Engine: ok
Starting Mobility Management: ok
Starting Capwap Ping Component: ok
Starting AVC Services: ok
Starting AVC Flex Services: ok
Starting Virtual AP Services: ok
Starting AireWave Director: ok
Starting Network Time Services: ok
Starting Cisco Discovery Protocol: ok
Starting Broadcast Services: ok
Starting DHCP Server: ok
Starting IDS Signature Manager: ok
Starting RFID Tag Tracking: ok
Starting RF Profiles: ok
Starting Mesh Services: ok
Starting TSM: ok
Starting CIDS Services: ok
Starting Ethernet-over-IP: ok
Starting DTLS server: enabled in CAPWAP
Starting CleanAir: ok
Starting WIPS: ok
Starting SSHPM LSC PROV LIST: ok
Starting RRC Services: ok
Starting SXP Services: ok
Starting Alarm Services: ok
Starting FMC HS: ok
Starting FLEXEXPRESS ConfigSync Task: ok
Starting HTTP Image Download Task: ok
Starting Tunnel Services New: ok
Starting Portal Server Services: ok
Starting Management Services:
   Web Server:    CLI:    Secure Web: ok
ok

User: Config not synced to APs since no AP is present

(Cisco Controller)

Enter User Name (or 'Recover-Config' this one-time only to reset configuration to factory defaults)

User:User: Config not synced to APs since no AP is present
Config not synced to APs since no AP is present

patoberli · ‎08-28-2018

I suggest you upgrade the software first to the latest 8.5.135.0 release:
[*08/26/2018 11:48:09.1586] Active version: 8.3.102.0
The installed version is quite buggy. No guarantee that it helps though.

The "error" message at the end seems to be just cosmetic, but would also be fixed in a later release:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCva60696/?rfs=iqvred

Check this thread here, somebody with the same problem: https://community.cisco.com/t5/cisco-bug-discussions/me-config-not-synced-to-aps-since-no-ap-is-present-bug/td-p/3001641

johnmike · ‎08-30-2018

I've decided to use the GUI to upgrade the AP image but I'm problems
correctly typing the Path Name....I've tried the following with NO success:

IP Address: 192.168.1.69
C:\Users\jabruzze\Desktop\AIR-AP2800-K9-ME-8-7-106-0

I keep getting an error that the server is unreachable even though I can
ping...Can you please provide an example of what the File Path should look
like?

Thank You

patoberli · ‎08-30-2018

Check here: https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-2/b_Mobility_Express_Deployment_guide/b_Mobility_Express_Deployment_guide_chapter_01000.html#task_4387C8D3ADCA4D9EA365763A1DA5B2E2
Please note the pre-requisites!

Masato Ueoka · ‎08-31-2018

You should set tftp server current directory that means tftp access default directory to your file location.
if you set it , "/ " is correct file path.

thanks,

Masato Ueoka · ‎08-29-2018

Hi

>Radio1 not started, not enough POE power
>Radio0 not started, not enough POE power

you need more power source to enable radio.

Tarun Vyas · ‎03-24-2021

https://www.cisco.com/c/en/us/products/collateral/wireless/aironet-2800-series-access-points/datasheet-c78-736497.html

Input power requirements 802.3at PoE+, Cisco Universal PoE, 802.3at power injector (AIR-PWRINJ6=)

Power draw 22.5W at the PSE (20W at the PD) with all features enabled except for the USB 2.0 port

26.5W at the PSE (23W at the PD) with the USB 2.0 port enabled