cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Community Helping Community

327
Views
10
Helpful
5
Replies
Beginner

Cisco 2802i not joining WLC5508 stager

Hi all

 

My first post!

 

I have two Cisco 2802I-E-K9 AP's that won't join our WLC5508. WLC Software version is 8.2.170.0.

We have loads of the same model connected and working, however these two won't join.

 

AP boots up but never joins the controller.

 

Jumped on to the CLI through Putty and noticed there is no login prompt and the messages below keep repeating:

 

[*08/31/2019 00:01:21.7670] Waiting for POE negotiation to complete
[*08/31/2019 00:01:21.7670]
[*08/31/2019 00:01:26.1188] PoE negotiation complete, starts radio
[*08/31/2019 00:01:26.1260] SYS-COND: AP is in fair condition
[*08/31/2019 00:01:26.2492] Started Radio 0
[*08/31/2019 00:01:26.2497] PoE negotiation complete, starts radio
[*08/31/2019 00:01:26.3793] Started Radio 1
[*08/31/2019 00:01:30.7688] Waiting for uplink IPv4 configuration
[*08/31/2019 00:01:35.7701] Waiting for uplink IPv4 configuration
[*08/31/2019 00:01:40.7713] Waiting for uplink IPv4 configuration
[*08/31/2019 00:01:41.7715] Resetting wired0 and[08/31/2019 00:01:41.8000] wired0: stopped
restart DHCP client
[08/31/2019 00:01:43.8900] wired0 emac 2: link up
[08/31/2019 00:01:43.9400] wired0: link up
[08/31/2019 00:01:43.9900] wired0: started
[*08/31/2019 00:01:44.0399] aptrace_register_sysproc_fn: duplicate registeration for 'wired'
[*08/31/2019 00:01:48.1460] Waiting for uplink IPv4 configuration
[*08/31/2019 00:01:53.1472] Waiting for uplink IPv4 configuration
[*08/31/2019 00:01:58.1484] Waiting for uplink IPv4 configuration
[*08/31/2019 00:01:59.1486] Resetting wired0 and[08/31/2019 00:01:59.1800] wired0: stopped
restart DHCP client

 

I read there is a bug with some 3800/2800 AP's and one workaround is to manually set an IP address on the AP. I'm happy to try that but don't get a login prompt and cant see how to set it?

 

Anyone had this problem and any tips on how to set an IP manually on them from the cli please?

 

Happy to post entire boot up log if it helps.

 

Thanks!

 

 

 

Everyone's tags (2)
5 REPLIES 5
Highlighted
VIP Mentor

Re: Cisco 2802i not joining WLC5508 stager

AP is not getting the IP address.

 

Check if AP has corerct CAPWAP image! Many 2800 series comes with ME image.

Beginner

Re: Cisco 2802i not joining WLC5508 stager

I suspect you are right. I didnt see the image file name when it was booting up. How do I confirm that please?
Below are some lines from bootup: I see "mobility" at the bottom.

Loading file 'part1/part.bin' to addr 0x02000000 with size 39628761 (0x025cafd9)...
Done
SF: Detected S25FL032P with page size 64 KiB, total 4 MiB
Checking image signing.
Image signing verification success, continue to run...
## Booting kernel from Legacy Image at 02000000 ...
Image Name: Barbados Firmware Image
Created: 2018-11-25 6:11:24 UTC
Image Type: ARM Linux Multi-File Image (uncompressed)
Data Size: 39627753 Bytes = 37.8 MiB
Load Address: 00008000
Entry Point: 00008000
Contents:
Image 0: 4021456 Bytes = 3.8 MiB
Image 1: 35590513 Bytes = 33.9 MiB
Image 2: 15765 Bytes = 15.4 KiB
Verifying Checksum ... OK
## Loading init Ramdisk from multi component Legacy Image at 02000000 ...
## Flattened Device Tree from multi component Image at 02000000
Booting using the fdt at 0x045c6e94
Loading Multi-File Image ... OK
OK
reserving fdt memory region: addr=0 size=4000
Loading Device Tree to 01ff9000, end 01fffd94 ... OK
Starting Device Tree update ('fdt_skip_update' = no)
Limit DDR size at 3GB due to power of 2 requirement of Address decoding
Updating device tree successful
Starting kernel ...
[01/01/1970 00:00:00.0000] Built 1 zonelists in Zone order, mobility grouping on. Total pages: 260096

Hall of Fame Community Legend

Re: Cisco 2802i not joining WLC5508 stager

Is DHCP Option 43 enabled?
Beginner

Re: Cisco 2802i not joining WLC5508 stager

Forgive me but I have seen "DHCP Option 43" in other posts but don't know what that is.
Can you explain?
Hall of Fame Master

Re: Cisco 2802i not joining WLC5508 stager

1st, make sure that the ap gets an IP address, you will see this from the console connected to the ap. If you don’t get an IP address, nothing else matters because you need an ip to join. If you want to know about option 43, just search Cisco CAPWPA option 43 and you will find various guides and blogs.
-Scott
*** Please rate helpful posts ***
CreatePlease to create content
Content for Community-Ad

August's Community Spotlight Awards