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Beginner

Cisco AP 3802 cannot join WLC - aptrace_register_sysproc_fn: duplicate registeration for 'wired'

Hi,

 

We have bought some Cisco 3802 Ap's. I connected 1 of the AP's to a switch we have at our office to see if it worked and it did. I read that there has been some bugs with the AP where if you connect it to a 100mbps port it will show you the "aptrace_register_sysproc_fn: duplicate registeration for 'wired'". 
I have now set up the antenna up on the right location, but we are using a POE which is 1gbps.

 

The problem is the same as with 100mbps... I have tried to google it, but so far I don't see any solution.

The WLC is running version 8.5.135.0 which is not the newest. I would love to update the version, but we can't since we also have 1602 AP's in our enviroment, so if we update 1 more version it doesn't support it anymore.

 

Does anyone have a good solution to make the 3802 AP to work with a POE?

 

Regards,

Jørgen

Everyone's tags (6)
8 REPLIES 8
VIP Mentor

Re: Cisco AP 3802 cannot join WLC - aptrace_register_sysproc_fn: duplicate registeration for 'wired'

Could be this bug

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvi14641/?rfs=iqvred

Symptom:
Access point goes into a boot loop. The switch shows the link as up, but no CDP information.
The AP console shows messages similar to the following:

[*02/23/2018 18:40:50.3857] waiting for POE negotiation to complete
[*02/23/2018 18:40:52.9034] SYS-COND: AP is in critical condition
[*02/23/2018 18:40:55.3865] Waiting for uplink IPv4/IPv6 configuration
[*02/23/2018 18:41:08.3887] Resetting wired0, if[02/23/2018 18:41:08.4200] wired0: stopped
config down up
[02/23/2018 18:41:10.5000] wired0 emac 2: link up
[02/23/2018 18:41:10.5600] wired0: link up
[02/23/2018 18:41:10.6000] wired0: started
[*02/23/2018 18:41:10.6537] aptrace_register_sysproc_fn: duplicate registeration for 'wired'

Conditions:
- switch port speed is configured for 100Mbps (or, in some cases, a port configured for 1Gbps may come up in 100Mbps due to cabling)
- AP2802 or 3802 (problem does not affect IOS APs or 1800 series)

Workaround:
Change the switch port speed to 1000M, or use a power injector

 

HTH

Rasika

*** Pls rate all useful responses ***

Beginner

Re: Cisco AP 3802 cannot join WLC - aptrace_register_sysproc_fn: duplicate registeration for 'wired'

Hi Rasika,

I still face this issue as below:

 

[*02/07/2019 22:46:53.8695] Resetting wired0 and

[02/07/2019 22:46:53.9000] wired0: stopped restart DHCP client

[02/07/2019 22:46:55.9900] wired0 emac 2: link up

[02/07/2019 22:46:56.0400] wired0: link up

[02/07/2019 22:46:56.0900] wired0: started

[*02/07/2019 22:46:56.1373] aptrace_register_sysproc_fn: duplicate registeration for 'wired'

[*02/07/2019 22:47:00.2431] Waiting for uplink IPv4 configuration

[*02/07/2019 22:47:05.2443] Waiting for uplink IPv4 configuration

 

cdp information on the AP:

AP00FC.BAC9.3F0A#show cdp neighbors
Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
S - Switch, H - Host, I - IGMP, r - Repeater, P - Phone, D - remote_managed_device
V - CVTA, U - Unknown

Device ID Local Intf Hold-time Capability Platform Port ID
Cisco_00:aa:45 wired0 179 H AIR-CT2504-K9 GigabitEthernet0/0/2

 

Software Version8.5.131.0

(Cisco Controller) >show interface summary


Number of Interfaces.......................... 2

Interface Name Port Vlan Id IP Address Type Ap Mgr Guest
-------------------------------- ---- -------- --------------- ------- ------ -----
management 1 untagged 192.168.1.73 Static Yes No
virtual N/A N/A 172.16.1.100 Static No No

 

On the controller, this is the cdp information

(Cisco Controller) >show cdp neighbors

Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge
S - Switch, H - Host, I - IGMP, r - Repeater,
M - Remotely Managed Device

Device ID Local Intrfce Holdtme Capability Platform Port ID
AP00FC.BAC9.3F0A Gig 0/0/2 152 R T AIR-AP280 Gig 0

 

The connection i am using is PWRINJ6 - data out port to POE port of Cisco 2802E-D-K9 AP.

Data in to Port 2 of Cisco 2500 series WLC.

 

Please help to resolve

Beginner

Re: Cisco AP 3802 cannot join WLC - aptrace_register_sysproc_fn: duplicate registeration for 'wired'

I had a similar issue with AIR-2802I unable to obtain an IP address via DHCP and join 3504WLC. Besides changing the software, you could try what I did which was assigning the AP an IP address manually, i.e.

capwap ap ip {ip_addr} {subnet_mask} {default_GW} {dns_srv1} {dns_srv2} {domain}

Ap was able to join WLC afterwards. 

Beginner

Re: Cisco AP 3802 cannot join WLC - aptrace_register_sysproc_fn: duplicate registeration for 'wired'

Hello all.

 

I'm getting the same error message described on the subject. This is the first time that happened with me.

 

So I'm using dell swiches. I got 20 2802i APs connected and working and one of them is with this message.
aptrace_register_sysproc_fn: duplicate registeration for 'wired'

 

from the swich side I got 100Mbps Half duplex (with autonegotiation on). all the other ports negotiated at 1000Mbps Full Duplex

If I use another 2802i AP in the same switchport it works fine. I got 200x 2802i APs working, only this one with error.

Even though the AP gets connected to the WLC after a while, but still on half duplex mode 100Mbps

 

If I fix the speed to 1000Mbps in the port configuration, the AP keep the same message. I don't have any power injector in this site to test.

Software version 8.5.140.0 for all APs

 

Any other hint?

Beginner

Re: Cisco AP 3802 cannot join WLC - aptrace_register_sysproc_fn: duplicate registeration for 'wired'

Hey,

Please check the DHCP server settings in the controller.
VIP Engager

Re: Cisco AP 3802 cannot join WLC - aptrace_register_sysproc_fn: duplicate registeration for 'wired'

If the DHCP hint from arunkr doesn't help, RMA the AP, might be broken.
Beginner

Re: Cisco AP 3802 cannot join WLC - aptrace_register_sysproc_fn: duplicate registeration for 'wired'

Hi,

 

I got the same issue on cisco 2802 and assume this is related to a missing configuration on DHCP server.

I was able to solve by adding a default-router to the DHCP scope:

 

ip dhcp pool MANAGEMENT
SW(dhcp-config)#def
SW(dhcp-config)#default-router 192.168.1.1

 

Issue was AP looping DHCP client:

AP2800-TEST#capwap ap [*05/02/2019 06:52:26.7989] Waiting for uplink IPv4 configuration
[*05/02/2019 06:52:31.7999] Waiting for uplink IPv4 configuration
[*05/02/2019 06:52:35.8006] Resetting wired0 and[05/02/2019 06:52:35.8300] wired0: stopped
restart DHCP client
[05/02/2019 06:52:37.9100] wired0 emac 2: link up
[05/02/2019 06:52:37.9600] wired0: link up
[05/02/2019 06:52:38.0100] wired0: started
[*05/02/2019 06:52:38.0662] aptrace_register_sysproc_fn: duplicate registeration for 'wired'
[*05/02/2019 06:52:39.0738] Waiting for uplink IPv4 configuration
[*05/02/2019 06:52:44.0748] Waiting for uplink IPv4 configuration
[*05/02/2019 06:52:49.0758] Waiting for uplink IPv4 configuration
[*05/02/2019 06:52:53.0765] Rese[05/02/2019 06:52:53.0800] wired0: stopped
tting wired0 and restart DHCP client
[05/02/2019 06:52:55.1800] wired0 emac 2: link up
[05/02/2019 06:52:55.2400] wired0: link up
[05/02/2019 06:52:55.2800] wired0: started
[*05/02/2019 06:52:55.3416] aptrace_register_sysproc_fn: duplicate registeration for 'wired'
[*05/02/2019 06:52:56.3527] Waiting for uplink IPv4 configuration
[*05/02/2019 06:53:01.3537] Waiting for uplink IPv4 configuration
[*05/02/2019 06:53:06.3548] Waiting for uplink IPv4 configuration
[*05/02/2019 06:53:10.3555] Resetting wired0 and[05/02/2019 06:53:10.3800] wired0: stopped
restart DHCP client

 

Regards,

Tom

(CCNP R/S)

Beginner

Re: Cisco AP 3802 cannot join WLC - aptrace_register_sysproc_fn: duplicate registeration for 'wired'

Well, I tried with 5 other APs on the same switchport, and all of them work, but not the faulty one.
I will open an RMA.

 

 

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