09-01-2019 05:08 PM - edited 07-05-2021 10:56 AM
Hi All,
We are running Cisco Mobility Express v8.3.133.0 on 2800 Series APs.
One of the clients has been excluded and won't connect.
From CLI, I used following command to delete the excluded client but the client still wont' connect and goes into exclusion list.
config exclusionlist delete <MAC Address>
Any thoughts?
09-01-2019 10:03 PM
Check if client is using the wrong password!
1. try to ignote/forget the wlan on clinet
2. delete the mac address of clinet from Exlusion list
3. try again to connetc to wlan with correct password.
Rergards
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09-01-2019 10:32 PM
@Sandeep Choudhary wrote:Check if client is using the wrong password!
1. try to ignote/forget the wlan on clinet
2. delete the mac address of clinet from Exlusion list
3. try again to connetc to wlan with correct password.
Rergards
Dont forget to rate helpful posts
Hi Sandeep,
Thanks for your reply.
I've tried all these already, nothing worked.
I've now disabled client exclusion and able to connect now.
Still wondering if there's a way to fix this without disabling this feature?
09-01-2019 11:06 PM - edited 09-01-2019 11:07 PM
HI,
I would recommand to upgarde the 2800 AP software to 8.5.151.0 and then test it again.
FYI: 8.3.133.0 version is already deffered from cisco so dont use it.
Regards
Dont forget to arte helpful posts
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