I have to debug a Cisco vWLC (version 22.214.171.124) supporting a number of Cisco AIR-AP2802I-E-K9 APs), managed by Cisco Prime Infrastructure version 126.96.36.199.550 and CMX version 10.6.1-47 is deployed. All compatible according to Cisco.
The vWLC reports wireless clients correctly. Prime sees the APs and vWLC and gives information on them, but has no information on the Client devices, despite it being reported by the vWLC.
CMX shows the clients and their locations in the activity maps (red unassociated, green associated, MAC addresses reported) but in "Connect" it reports no visitors at all.
The configuration in Prime looks OK, it is seeing the WLC, and the WLC is seeing the clients, but there is no client information apparently getting from vWLC to Prime or CMX.
Anyone seen anything like this before...before I just do a full rebuild :) ?
Re: Cisco Prime shows vWLC and APs but no Client info
Why not open a TAC case firstly just to see if it’s. DB issue. My experience with Prime is that if I every upgrade Prime to a different train, I then see issues. I always rebuild also from scratch and never do a restore. I will export the maps and devices list and only upload those. That is from my experience the best way not to have major issues with Prime. Open a TAC case first.
Community Live video- Popup Hotspot Using ISR 1000 with WiFi/LTE for Teleworkers and Micro Branches
(Live event - formerly known as Webcast Thursday 28 May, 2020 at 10 am Pacific/ 1 pm Eastern / 7 pm Paris)
This event had place on Thursday 28th, May 2020 ...
I started up my new 9800-40 for exploration. only the Service port patched to local switch and given local IP.I can telnet to it but can't authenticate ssh..The GUI is functional but I do not yet have AAA server data to feed it.I can't ping in or ou...
Community Live slides- Popup Hotspot Using ISR 1000 with WiFi/LTE for Teleworkers and Micro Branches
(Live event - formerly known as Webcast- Thursday 28 May, 2020 at 10 am Pacific/ 1 pm Eastern / 7 pm Paris)
This event had place on Thursday 28th, A...
To participate in this event, please use the button to ask your questions
This topic is a chance to clarify your questions about the ease with which an end user, that has no network expertise, can ...