04-02-2019 01:53 AM - edited 07-05-2021 10:10 AM
hello,
i'm using a WLC 2504 with 10AP, i'm working in a building with 3 floors, and i've got only a issue with the third floor where there is 2 AP, one in the marketing side, one in the dev side.
The one that causing me trouble is in the marketing side, the ap disconnect randomly and then reconnect, and client are disconnected from the SSID randomly even if the ap is connected.
Log exemple:
Log System Time Trap
0 | Tue Apr 2 10:47:31 2019 | Rogue AP : b0:fa:eb:d9:6b:90 removed from Base Radio MAC : 70:ea:1a:e4:c1:20 Interface no:0(802.11n(2.4 GHz)) |
1 | Tue Apr 2 10:47:14 2019 | Rogue client: a8:96:75:c6:c9:2c is detected by 1 APs Rogue Client Bssid: cc:b2:55:ca:56:7b, State: Alert, Last detecting AP :70:79:b3:ef:99:e0 Rogue Client gateway mac cc:b2:55:ca:56:7b. |
2 | Tue Apr 2 10:45:04 2019 | Rogue client: 40:9c:28:bb:e5:fa is detected by 1 APs Rogue Client Bssid: 00:1a:8c:85:5e:01, State: Alert, Last detecting AP :70:ea:1a:e4:c1:20 Rogue Client gateway mac 00:00:00:00:00:00. |
3 | Tue Apr 2 10:45:01 2019 | Rogue client: a4:6c:f1:bf:e1:6a is detected by 1 APs Rogue Client Bssid: 00:1a:8c:09:fd:f1, State: Alert, Last detecting AP :70:ea:1a:e4:b2:a0 Rogue Client gateway mac 00:00:00:00:00:00. |
4 | Tue Apr 2 10:44:46 2019 | Rogue AP: 48:d7:05:f1:94:61 detected on Base Radio MAC: 70:79:b3:ef:99:e0 Interface no: 1(802.11n(5 GHz)) Channel: 36 RSSI: -61 SNR: 0 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
5 | Tue Apr 2 10:44:39 2019 | Interference Profile Failed for Base Radio MAC: 00:ee:ab:75:11:60 and slotNo: 0 |
6 | Tue Apr 2 10:44:36 2019 | Rogue AP: 68:15:90:15:67:40 detected on Base Radio MAC: 00:ee:ab:0a:60:00 Interface no: 0(802.11n(2.4 GHz)) Channel: 11 RSSI: -83 SNR: 1 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
7 | Tue Apr 2 10:44:36 2019 | Rogue AP: 68:15:90:15:67:40 detected on Base Radio MAC: 00:ee:ab:75:11:60 Interface no: 0(802.11n(2.4 GHz)) Channel: 11 RSSI: -82 SNR: 2 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
8 | Tue Apr 2 10:44:21 2019 | Rogue AP: 00:25:00:ff:94:73 detected on Base Radio MAC: 00:ee:ab:0a:61:60 Interface no: 1(802.11a) Channel: 44 RSSI: -38 SNR: 26 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
9 | Tue Apr 2 10:44:06 2019 | Rogue AP : 00:37:b7:67:de:f6 removed from Base Radio MAC : 00:ee:ab:75:11:60 Interface no:0(802.11n(2.4 GHz)) |
10 | Tue Apr 2 10:44:01 2019 | Rogue AP: 4e:66:41:00:dd:c6 detected on Base Radio MAC: 00:ee:ab:0a:61:60 Interface no: 0(802.11n(2.4 GHz)) Channel: 11 RSSI: -81 SNR: 4 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
11 | Tue Apr 2 10:44:01 2019 | Rogue AP: 4e:66:41:00:dd:c6 detected on Base Radio MAC: 00:ee:ab:f3:36:c0 Interface no: 0(802.11n(2.4 GHz)) Channel: 11 RSSI: -77 SNR: 9 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
12 | Tue Apr 2 10:43:22 2019 | Noise Profile Updated to Pass for Base Radio MAC: 70:79:b3:c7:79:00 and slotNo: 1 |
13 | Tue Apr 2 10:43:21 2019 | Noise Profile Updated to Pass for Base Radio MAC: 70:79:b3:ef:99:e0 and slotNo: 1 |
14 | Tue Apr 2 10:43:19 2019 | Rogue AP: 10:44:00:57:ca:db detected on Base Radio MAC: 00:ee:ab:f3:36:c0 Interface no: 0(802.11n(2.4 GHz)) Channel: 11 RSSI: -78 SNR: 8 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
15 | Tue Apr 2 10:43:18 2019 | Rogue AP : 94:b4:0f:6f:da:40 removed from Base Radio MAC : 00:ee:ab:0a:7b:00 Interface no:0(802.11n(2.4 GHz)) |
16 | Tue Apr 2 10:42:47 2019 | Load Client Profile Failed for Base Radio MAC: 00:ee:ab:0a:61:60 and slotNo: 1 current 14 threshold 12 |
17 | Tue Apr 2 10:42:47 2019 | Rogue AP : 58:b3:fc:95:9a:7a removed from Base Radio MAC : 00:ee:ab:0a:7b:00 Interface no:0(802.11n(2.4 GHz)) |
18 | Tue Apr 2 10:42:47 2019 | Rogue AP : 58:b3:fc:95:9a:7a removed from Base Radio MAC : 70:ea:1a:e4:b2:a0 Interface no:0(802.11n(2.4 GHz)) |
19 | Tue Apr 2 10:42:33 2019 | Noise Profile Updated to Pass for Base Radio MAC: 70:ea:1a:e4:c1:20 and slotNo: 1 |
20 | Tue Apr 2 10:42:32 2019 | Interference Profile Failed for Base Radio MAC: 70:ea:1a:e4:c1:20 and slotNo: 0 |
21 | Tue Apr 2 10:42:30 2019 | RF Manager updated TxPower for AP AP-2-B Base Radio MAC: 00:ee:ab:0a:61:60 and Radio Type: 802.11a New Tx Power is: 1 , Reason: DTPC |
22 | Tue Apr 2 10:42:30 2019 | RF Manager updated TxPower for AP AP-1-A Base Radio MAC: 70:79:b3:c7:79:00 and Radio Type: 802.11a New Tx Power is: 1 , Reason: DTPC |
23 | Tue Apr 2 10:42:30 2019 | RF Manager updated TxPower for AP AP-1-D Base Radio MAC: 70:ea:1a:e4:b2:a0 and Radio Type: 802.11a New Tx Power is: 1 , Reason: DTPC |
24 | Tue Apr 2 10:42:04 2019 | Rogue client: 1c:4d:70:d2:0d:66 is detected by 1 APs Rogue Client Bssid: 00:1a:8c:85:5e:01, State: Alert, Last detecting AP :70:ea:1a:e4:c1:20 Rogue Client gateway mac 00:00:00:00:00:00. |
25 | Tue Apr 2 10:41:59 2019 | Rogue AP : 00:25:42:80:b6:1f removed from Base Radio MAC : 00:ee:ab:0a:7b:00 Interface no:0(802.11b/g) |
26 | Tue Apr 2 10:41:59 2019 | Rogue AP : 00:25:42:80:b6:1f removed from Base Radio MAC : 70:ea:1a:e4:c1:20 Interface no:0(802.11b/g) |
27 | Tue Apr 2 10:41:59 2019 | Rogue AP : 00:25:42:80:b6:1f removed from Base Radio MAC : 70:ea:1a:e4:b2:a0 Interface no:0(802.11b/g) |
28 | Tue Apr 2 10:41:54 2019 | Rogue client: 70:70:0d:55:f9:b0 is detected by 1 APs Rogue Client Bssid: 00:1a:8c:09:fd:f1, State: Alert, Last detecting AP :70:79:b3:ef:99:e0 Rogue Client gateway mac 00:00:00:00:00:00. |
29 | Tue Apr 2 10:41:44 2019 | Rogue AP: f0:9f:c2:6a:12:1f detected on Base Radio MAC: 70:79:b3:ef:99:e0 Interface no: 0(802.11b/g) Channel: 11 RSSI: -72 SNR: 14 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
30 | Tue Apr 2 10:41:22 2019 | Rogue AP: f0:9f:c2:6a:12:1e detected on Base Radio MAC: 70:79:b3:ef:99:e0 Interface no: 1(802.11a) Channel: 40 RSSI: -74 SNR: 10 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
31 | Tue Apr 2 10:41:14 2019 | Rogue AP: f2:81:7a:74:8c:bf detected on Base Radio MAC: 00:ee:ab:0a:61:60 Interface no: 0(802.11b/g) Channel: 11 RSSI: -78 SNR: 6 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
32 | Tue Apr 2 10:41:07 2019 | Rogue AP: f2:9f:c2:6a:12:1e detected on Base Radio MAC: 70:79:b3:ef:99:e0 Interface no: 1(802.11a) Channel: 40 RSSI: -74 SNR: 10 Classification: unclassified, State: Alert, RuleClassified : N, Severity Score: 0, RuleName: N.A. ,Classified AP MAC: 00:00:00:00:00:00 ,Classified RSSI: 0 |
Any suggestion would be greatly appreciated , thanks !
04-02-2019 02:14 AM
@Solanin19 wrote:
the ap disconnect randomly
What is the uptime of this AP that keeps on randomly disconnecting?
02-27-2020 04:15 AM
How to get ap uptime
03-02-2020 02:13 AM
show ap uptime
04-02-2019 02:21 AM
04-02-2019 06:39 AM
Hi,
The base radio mac of the ap is: 70:ea:1a:e4:c1:20
The type is AIR-AP1815W-E-K9
Software version: 8.5.131.0
I don't know about the down/up, because i don't have the time to stay near the switch when it's happening. The uptime can be 10min, 7 hours, etc, it's realy random.
what i tried so far:
- Change Switch and port
- swap with a ap that don't have a problem
04-02-2019 07:43 AM
04-02-2019 10:50 PM
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: